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BBB Accredited Business since

The Flooring Source, LLC

Phone: (978) 762-7644 Fax: (978) 762-7648 232K South Main Street, Middleton, MA 01949 http://www.theflooringsource.com



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Description

The Flooring Source, LLC specializes in sales and Installation of carpeting, runner and area rug, ceramic floors, pre-finished hardwood floors, laminate, natural linoleum, vinyl, residential and commercial.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Flooring Source, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Flooring Source, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on The Flooring Source, LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: February 04, 2009 Business started: 01/01/2006 in MA Business incorporated 07/01/2008 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Fotopoulos, Owner
Contact Information
Principal: Mr. Steve Fotopoulos, Owner
Number of Employees

3

Business Category

CARPET & RUG DEALERS-NEW FLOOR COVERINGS-CARPET, LINOLEUM, CERAMIC TILE, & LAMINATE VINYL FLOORING FLOOR LAYING, REFINISHING & RESURFACING FLOOR HARDWOOD CARPET LAYERS CARPET & RUG PADS, LININGS & ACCESSORIES Carpet and Rug Mills (NAICS: 314110)

Products & Services

The Flooring Source, LLC sells the following brand(s): Armstrong, Couristan, Kane, Lauzon, Marmoleum, Royal Stanton, Shaw, Teragren, Tuftex

The Flooring Source, LLC offers the following product(s): Area rugs and runners, Carpet, Hardwood, Luxury Vinyl, Tile and Stone

Hours of Operation
M: 10:00 AM - 5:00 PM
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 5:00 PM
F: 10:00 AM - 5:00 PM
S: 10:00 AM - 5:00 PM
Su: Closed
Method(s) of Payment
Cash
Check
Visa
MasterCard
Discover
American Express
Debit Card
Financing
Service Area
The Flooring Source, LLC provides their services in MAINE, MASSACHUSETTS, NEW HAMPSHIRE.
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs Read Before You Sign

Customer Review Rating plus BBB Rating Summary

The Flooring Source, LLC has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.