BBB Logo

Better Business Bureau ®
Start With Trust®
Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

This Business is not BBB accredited

Sahara Rugs

Phone: (781) 775-1877 48 Sienna Ln, Natick, MA 01760 http://www.sahararugs.com

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Sahara Rugs specializes in the online retail sales of area rugs. Their website offers a variety of area rugs and sizes to choose from including hand knotted, tribal, contemporary, Victorian, oriental, country, fun area rugs and shag and solid area rugs and round rugs.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Sahara Rugs include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sahara Rugs
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: March 21, 2011 Business started: 10/02/2006 in MA
Type of Entity

Sole Proprietorship

Business Management
Mr. Salman Banday, Owner
Contact Information
Principal: Mr. Salman Banday, Owner
Number of Employees

5

Business Category

CARPET & RUG DEALERS-NEW CARPET & RUG WEAVERS CARPET & RUG PADS, LININGS & ACCESSORIES CARPET & RUG DEALERS - PERSIAN/ORIENTAL RUGS

Products & Services

Sahara Rugs offers the following product(s): Area Rugs, Carpets, Oriental Rugs

Method(s) of Payment
PayPal
Visa
MasterCard
American Express
Discover
Refund and Exchange Policy
The business states if the consumer is not completely satisfied with their purchase simply return it for a full refund within 30 days of receiving the rug. Please contact the business at "service@sahararugs.com" for a return authorization before returning any merchandise. Return authorizations allow the business to efficiently process returns and refunds. The 30 day returns period begins when the rug is delivered to the customer. To get a full refund, the rug must be received at the warehouse within 30 days of your receipt of the rug. The returned rug must be in new condition and unused. Soiled, used or damaged rugs may not be returned and will be sent back to the customer. Customer is responsible for the return shipping charges, unless the rug received was wrong, defective or in a damaged condition. In that case, Sahara Rugs will pay for the return shipping and provide the customer with a 100% refund. 

No rugs will be accepted without prior return authorization.
Service Area
National
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs
X
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

Find a LocationX

  Change Location
Show Only Accredited Locations