BBB Business Review
This Business is not BBB accredited
Phone: (781) 775-1877 48 Sienna Ln, Natick, MA 01760
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Sahara Rugs specializes in the online retail sales of area rugs. Their website offers a variety of area rugs and sizes to choose from including hand knotted, tribal, contemporary, Victorian, oriental, country, fun area rugs and shag and solid area rugs and round rugs.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Sahara Rugs include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Type of Entity
Business ManagementMr. Salman Banday, Owner
Number of Employees
CARPET & RUG DEALERS-NEW CARPET & RUG WEAVERS CARPET & RUG PADS, LININGS & ACCESSORIES CARPET & RUG DEALERS - PERSIAN/ORIENTAL RUGS
Products & Services
Sahara Rugs offers the following product(s): Area Rugs, Carpets, Oriental Rugs
Method(s) of PaymentPayPal
Refund and Exchange PolicyThe business states if the consumer is not completely satisfied with their purchase simply return it for a full refund within 30 days of receiving the rug. Please contact the business at "email@example.com" for a return authorization before returning any merchandise. Return authorizations allow the business to efficiently process returns and refunds. The 30 day returns period begins when the rug is delivered to the customer. To get a full refund, the rug must be received at the warehouse within 30 days of your receipt of the rug. The returned rug must be in new condition and unused. Soiled, used or damaged rugs may not be returned and will be sent back to the customer. Customer is responsible for the return shipping charges, unless the rug received was wrong, defective or in a damaged condition. In that case, Sahara Rugs will pay for the return shipping and provide the customer with a 100% refund.
No rugs will be accepted without prior return authorization.