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BBB Business Review

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BBB Accredited Business since

Ideal Floor Covering, Inc.

Additional Locations

Phone: (508) 540-3320 Fax: (508) 540-2222 View Additional Phone Numbers 882 Main St, Falmouth, MA 02540 http://www.idealfloor.com



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Description

Ideal Floor Covering, Inc. sells and installs various types of floors and floor coverings for both residential and commercial purposes. Floor types include hardwood, ceramic, marble, granite, wood, and vinyl. Also sells and installs all types of rugs and carpets including oriental rugs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ideal Floor Covering, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ideal Floor Covering, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ideal Floor Covering, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 22, 2002 Business started: 01/01/1985 in MA Business incorporated 01/24/1985 in MA
Type of Entity

Corporation

Business Management
Mr. Mark Woods, President and CEO
Contact Information
Principal: Mr. Mark Woods, President and CEO
Number of Employees

16

Business Category

CARPET & RUG DEALERS-NEW TILE-CERAMIC-CONTRACTORS & DEALERS ORIENTAL RUGS FLOOR HARDWOOD CARPET LAYERS FLOOR COVERINGS-CARPET, LINOLEUM, CERAMIC TILE, & LAMINATE Carpet and Rug Mills (NAICS: 314110)

Products & Services

Ideal Floor Covering, Inc. offers the following product(s): Area rugs, Carpet, Hardwood, Laminate, Tile and stone

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 5:00 PM
Su: Closed
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.