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BBB Accredited Business since

Bald Billy's Carpet Outlet

Additional Locations

Phone: (207) 883-7847 Fax: (207) 883-1629 70 Us Route 1, Scarborough, ME 04074 http://www.classicflooring.com/ View Additional Web Addresses


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Description

Bald Billy's Carpet Outlet is an outlet warehouse, offering the retail sale and installation of carpet, tile and wood flooring. The company states that it offers full floor care services. The company was established and incorporated in Maine in 1992. The company employs 11 people. Mr. Don Smith is the President of the company. Any questions or problems may be directed to the attention of Mr. Smith.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bald Billy's Carpet Outlet meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bald Billy's Carpet Outlet include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bald Billy's Carpet Outlet
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 21, 1993 Business started: 01/01/1984 in ME Business incorporated 12/12/1991 in ME
Type of Entity

Corporation

Business Management
Mr. Bill Harvey, Manager Mr. Don Smith, President
Contact Information
Principal: Mr. Bill Harvey, Manager
Customer Contact: Mr. Kevin Lajoie, Manager
Principal: Mr. Don Smith, President
Number of Employees

11

Business Category

CARPET & RUG DEALERS-NEW Carpet and Rug Mills (NAICS: 314110)

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 3:00 PM
Su: Closed
Method(s) of Payment
MasterCard, VISA & Discover
Service Area
Bald Billy's Carpet Outlet provides their services in BIDDEFORD, CAPE COTTAGE, CAPE ELIZ, CAPE ELIZABETH, CUMB FORESIDE, CUMBERLAND FORESIDE, CUSHING IS, CUSHING ISLAND, DAYTON, DIAMOND COVE, DIAMOND IS, DIAMOND ISLAND, FALMOUTH, GREAT DIAMOND ISLAND, GRT DIA IS, LITTLE DIAMOND ISLAND, LTLE DIA IS, PEAKS ISLAND, POND COVE, PORTLAND, S PORTLAND, SACO, SOUTH PORTLAND & YORK, ME.
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.