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BBB Accredited Business since

The Clean Team

Phone: (781) 585-4678 Fax: (781) 585-4684 45 Pembroke St, Kingston, MA 02364 View Additional Email Addresses http://www.thecleanteam.net



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Description

The Clean Team proudly cleans Wall-to-Wall Carpeting, Oriental and Area Rugs, Tile, Stone and Grout, Fabric & Leather Upholstery, Draperies, Mattresses and Automobile Interiors.  The business provides pick-up and delivery for area rugs and draperies.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Clean Team meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Clean Team include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Clean Team
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 01, 2010 Business started: 01/01/1983 in MA Business incorporated 01/15/1999 in MA
Type of Entity

Corporation

Business Management
Ms. Jennifer Critz, Co-Owner
Contact Information
Principal: Ms. Jennifer Critz, Co-Owner
Number of Employees

6

Business Category

CARPET & RUG CLEANERS-RESIDENTIAL & COMMERCIAL UPHOLSTERY CLEANERS-RESIDENTIAL & COMMERCIAL TILE & GROUT-CLEANING & RESTORATION ORIENTAL RUGS DRAPERY & CURTAIN CLEANERS CLEANING SERVICES-RESIDENTIAL Carpet and Upholstery Cleaning Services (NAICS: 561740)

Products & Services

The Clean Team sells the following brand(s): Dupont Teflon Advanced Carpet Protector

The Clean Team offers the following product(s): Spot Out Carpet Cleaner

Hours of Operation
M: 9:00 AM - 5:00 AM
T: 9:00 AM - 5:00 AM
W: 9:00 AM - 5:00 AM
Th: 9:00 AM - 5:00 AM
F: 9:00 AM - 5:00 AM
S: Closed
Su: Closed
Method(s) of Payment
Personal Checks
MasterCard
Visa
American Express
Discover
Refund and Exchange Policy
The business states if you do not feel that their cleaning experience is the absolute best you have ever received, they will rush out to re-clean for you at no charge.  If you are still not satisfied, they will promptly refund 100% of your money.  
Service Area
The Clean Team provides their services in PLYMOUTH County MA.The Clean Team provides their services in BARNSTABLE, BRAINTREE, BREWSTER, CANTON, CHATHAM, COHASSET, DEDHAM, DENNIS, EASTHAM, EASTON, EDGARTOWN, FALMOUTH, MASHPEE, MILTON, NANTUCKET, NORWOOD, OAK BLUFFS, ORLEANS, PROVINCETOWN, SAGAMORE, SANDWICH, TRURO, WELLESLEY, WELLFLEET, WEST TISBURY, WESTWOOD, WEYMOUTH, WOODS HOLE & YARMOUTH PORT, MA.
Alternate Business Names
TCT, Inc.
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs Cleaning Services Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.