BBB Accredited Business since
Phone: (508) 651-3500 Fax: (508) 651-3507 721 Worcester Street, Natick, MA 01760
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Dover Rug Inc. specializes in flooring textiles. The business services include rugs, carpeting hardwood, cork, laminate, vinyl and rubber flooring, window treatments, cleaning, repairs and restoration, and custom design.
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A BBB Accredited Business since
BBB has determined that Dover Rug Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Dover Rug Company, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Business ManagementMr. Mahmud Jafri, Owner Mr. Waheed Khen, Accountant
Number of Employees
CARPET & RUG CLEANERS-RESIDENTIAL & COMMERCIAL VERTICAL BLINDS WINDOWS-TREATMENTS CARPET & RUG REPAIRING FLOOR COVERINGS-CARPET, LINOLEUM, CERAMIC TILE, & LAMINATE CARPET & RUG WEAVERS ANTIQUE ORIENTAL RUGS CARPET & RUG DEALERS-NEW CARPET & RUG DEALERS-USED Carpet and Upholstery Cleaning Services (NAICS: 561740)
Products & Services
Dover Rug Company, Inc. sells the following brand(s): Couristan, Karistan, Nourison
Dover Rug Company, Inc. offers the following product(s): Carpeting, Draperies, Drapery Hardwear, Hardwood Flooring
Hours of Operation
|M||:||10:00 AM - 6:00 PM|
|T||:||10:00 AM - 6:00 PM|
|W||:||10:00 AM - 9:00 PM|
|Th||:||10:00 AM - 9:00 PM|
|F||:||10:00 AM - 6:00 PM|
|S||:||10:00 AM - 6:00 PM|
|Su||:||12:00 PM - 5:00 PM|
Method(s) of PaymentCash
Refund and Exchange PolicyThe business states a life time trade-in policy.
Service AreaDover Rug Company, Inc. provides their services in CONNECTICUT , MAINE , MASSACHUSETTS , NEW HAMPSHIRE , RHODE ISLAND & VERMONT.
Alternate Business NamesDover Rug and Home Dover Rug Inc
Industry Tips27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview