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BBB Accredited Business since

Kenneth Pacheco General Carpentry, Inc.

Phone: (508) 678-7668 Fax: (508) 678-9983 463 Stafford Rd, Fall River, MA 02721 http://www.kpacheco.com


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Description

Kenneth Pacheco General Carpentry, Inc. is a company that specializes in restoration and custom work. The company states that they provide framing and all phases of carpentry for both residential and commercial construction. The company was established in 1992 and incorporated in 2003 in Massachusetts. The company employs 31 people. Mr. Kenneth Pacheco is the Owner of the firm and Mrs. Sherry Pacheco is the Office Manager. Any questions or problems should be directed to the attention of Mrs. Pacheco.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kenneth Pacheco General Carpentry, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kenneth Pacheco General Carpentry, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Kenneth Pacheco General Carpentry, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: February 28, 2003 Business started: 01/01/1992 in MA Business incorporated 01/16/2004 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 117230.

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is 61676.

Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
http://www.crb.state.ri.us/contact/index.php
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
ricrb@doa.ri.gov
The number is 9663.

Type of Entity

Corporation

Business Management
Mr. Kenneth Pacheco, Owner
Contact Information
Principal: Mr. Kenneth Pacheco, Owner
Number of Employees

20

Business Category

CARPENTERS BUILDING RESTORATION & PRESERVATION CONTRACTORS-GENERAL RESIDENTIAL Finish Carpentry Contractors (NAICS: 238350)

Service Area
Kenneth Pacheco General Carpentry, Inc. provides their services in RHODE ISLAND.Kenneth Pacheco General Carpentry, Inc. provides their services in ATTLEBORO, BELLINGHAM, BERKLEY, BRIDGEWATER, DARTMOUTH, EASTON, FALL RIVER, LAKEVILLE, MIDDLEBORO, MIDDLEBOROUGH, N DARTMOUTH, NONQUITT, NORTH DARTMOUTH, NORTON, PLAINVILLE, PLYMOUTH, S ATTLEBORO, S DARTMOUTH, SOUTH ATTLEBORO, SOUTH DARTMOUTH, TAUNTON & WRENTHAM, MA.
Alternate Business Names
Kenneth Pacheco General Carpentry
Industry Tips
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Customer Review Rating plus BBB Rating Summary

Kenneth Pacheco General Carpentry, Inc. has received 4.34 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.