BBB Business Review
This Business is not BBB accredited
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DirectBuy of Boston South is a membership only general merchandise consumer buying service. Formerly known as UCC TotalHome of Boston South. DirectBuy of Boston South is not a retail store and does not stock merchandise for sale or accept merchandise for exchange or refund. All merchandise purchased for members is covered by a manufacturers warranty which can be exercised if necessary in accordance with the manufacturers instructions. Some are processed through UCC TotalHome of Boston South and in other cases, the merchandise is returned directly by the member to the manufacturer or a service center designated by them. This is at the option of the manufacturer.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for DirectBuy of Boston South include:
- 10 complaints filed against business
- Failure to respond to 5 complaints filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Jackie Stanley , Exec Mr. John Massaria, Manager
Number of Employees