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BBB Accredited Business since

Sonaguard

Phone: (617) 479-3200 Fax: (781) 380-3830 View Additional Phone Numbers PO Box 301, Holbrook, MA 02343 View Additional Email Addresses http://www.sonaguard.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Sonaguard is a company that designs, sells, installs, and maintains state-of-the-art Burglar Alarms, Fire Alarms, CCTV Systems, Card Access Systems, and Home Automation. Sonaguard offers advanced electronic protection for all types of commercial, industrial, institutional, and residential properties.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sonaguard meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sonaguard include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sonaguard
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 25, 1987 Business started: 01/01/1959 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Board of State Examiners of Electricians
1000 Washington Street, Boston MA 02118-2130
http://www.mass.gov/ocabr/licensee/dpl-boards/el/
Phone Number: (617) 727-3072 or (617) 727-1627
Fax Number: (617) 727-1944
The number is 787.

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 2342.

Type of Entity

Sole Proprietorship

Business Management
Mr. Paul Trocki, Owner
Contact Information
Principal: Mr. Paul Trocki, Owner
Number of Employees

3

Business Category

BURGLAR ALARM SYSTEMS & MONITORING SECURITY CONTROL EQUIPMENT, SYSTEMS & MONITORING AUTOMATION SYSTEMS & EQUIPMENT FIRE ALARM SYSTEMS Security Systems Services (except Locksmiths) (NAICS: 561621)

Products & Services

Sonaguard sells the following brand(s): Ademco, DSC, Firelite, Honeywell, Napco

Sonaguard offers the following product(s): Burglar Alarms, Card Access Systems, CCTV Systems, Fire Alarms, Hone Automation

Method(s) of Payment
Cash
Check
MasterCard
Visa
American Express
Industry Tips
Buying a Home Security System Finding a Reliable Home Security System - 5 Tips - Video
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.