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BBB Business Review

This Business is not BBB accredited

New Looks Home Improvement Contractors - Architectural Design Build

Phone: (617) 424-4969 Fax: (617) 424-4762 681 Tremont St Level 2, Boston, MA 02118 http://www.newlookshomeimprovement.com

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Description

New Looks Home Improvement specializes in Kitchen and Bath renovation , specialty restoration work, all types of flooring , hardwood and tile as well. We also do roofing siding windows, plumbing, electrical and handman services. interior painting, exterior painting, power washing, restoration, gutters, decks, carpentry, repairs, sheet-rocking, and landscaping.

BBB Accreditation

On 4/24/2012 the business's accreditation from BBB was revoked.

The revocation was due to violation of BBB Accreditation Standards:

6B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Customer Reviews Summary Read customer reviews

1 Customer Review on New Looks Home Improvement Contractors - Architectural Design Build
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

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Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

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  • Government Actions

    BBB knows of no significant government actions involving New Looks Home Improvement Contractors - Architectural Design Build.

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  • Advertising Review

    BBB has nothing to report concerning New Looks Home Improvement Contractors - Architectural Design Build's advertising at this time.

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Additional Information

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BBB file opened: November 26, 2003 Business started: 07/15/1998 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Room 2133, Boston MA 02108
http://www.state.ma.us/eops
Fax Number: 617-727-4764
eopsinfo@state.ma.us
The license number is 130266.

Type of Entity

Sole Proprietorship

Business Management
Mr. Christopher Auger, Owner
Contact Information
Principal: Mr. Christopher Auger, Owner
Number of Employees

5

Business Category

BUILDING RESTORATION & PRESERVATION PAINTING CONTRACTORS ELECTRIC CONTRACTORS-RESIDENTIAL & COMMERCIAL PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL TILE-CERAMIC-CONTRACTORS & DEALERS HANDYMAN SERVICES PAINTING CONTRACTORS-COMMERCIAL HARDWOOD FLOOR CONTRACTORS KITCHEN & BATH - DESIGN & REMODELING HOME IMPROVEMENTS WATER DAMAGE RESTORATION STAINS REMODELING & RENOVATION CONTRACTORS POWER WASHING SERVICE LANDSCAPE MAINTENANCE GUTTERS & DOWNSPOUTS GUTTER CLEANING DECORATIVE PAINTING DECK MAINTENANCE & RESTORATION DECK CLEANING AND WATERPROOFING DECK CLEANING & SEALING DECK - REPAIR CARPENTERS

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 2:00 PM
Su: Closed
H: Closed
Method(s) of Payment
Cash
Checks
Money Orders
Credit Cards
Refund and Exchange Policy
The business states New Looks Home Improvement Company guarantees all work performed for a period of one year. If any problem occur they will cover the cost of time/labor and return at a reasonable time to correct the problem and meet the customers satisfaction. You also have the option to choose a extended warranty to meet you needs as well.  
Service Area
New Looks Home Improvement Contractors - Architectural Design Build provides their services in ALLSTON, BOSTON, BRIGHTON, CAMBRIDGE, CHARLESTOWN, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, EAST BOSTON, GROVE HALL, HYDE PARK, JAMAICA PLAIN, MATTAPAN, MISSION HILL, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, SOUTH BOSTON, UPHAMS CORNER & WEST ROXBURY, MA.
Industry Tips
27 Questions For Home Owners Finding a Reliable Landscaper - 5 Tips - Video Finding a Reliable Plumber - 5 Tips - Video Hiring a Painter Hiring a Plumber Read Before You Sign
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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

Discount CouponsX

Discount Coupons for New Looks Home Improvement Contractors - Architectural Design Build

New Looks Home Improvement Company
681 Tremont Street Suite 2
Boston, MA 02118
617-424-4969

20% off all new clients

12/31/2012
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