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BBB Accredited Business since

R.I. Randall & Sons

Phone: (207) 846-6087 Fax: (888) 668-4019 41 Summer Street, Yarmouth, ME 04096 http://www.rirandallandsons.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

R. I. Randall & Son's specializes in interior and exterior painting, insulation, ceramic tile, additions, decks, water damage repair, hardwood flooring and refinishing, finish carpentry, and chimney repair/reflashing, pointing, interior / exterior trim repair and replacement, roof shoveling and ice dam removal, siding, framing, window and door replacement, and window glazing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that R.I. Randall & Sons meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for R.I. Randall & Sons include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on R.I. Randall & Sons
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 21, 1998 Business started: 01/01/1984 in ME
Type of Entity

Sole Proprietorship

Business Management
Mr. Roger I Randall, Owner
Contact Information
Principal: Mr. Roger I Randall, Owner
Number of Employees

8

Business Category

BUILDING CONTRACTORS-RESIDENTIAL WINDOWS-REPLACEMENT WINDOWS WATER DAMAGE RESTORATION TILE-CERAMIC-CONTRACTORS & DEALERS SIDING CONTRACTORS ROOFING CONTRACTORS PAINTING CONTRACTORS INSULATION CONTRACTORS-COLD & HEAT HARDWOOD FLOOR CONTRACTORS GARAGE BUILDERS DECK BUILDERS CONTRACTORS-GENERAL RESIDENTIAL CONTRACTORS - FRAMING CHIMNEY BUILDERS & REPAIRERS CARPENTERS ADDITIONS Other Building Finishing Contractors (NAICS: 238390)

Method(s) of Payment
Check
Visa
MasterCard
Discover
American Express
Service Area
R.I. Randall & Sons provides their services in MAINE.
Industry Tips
27 Questions For Home Owners Building Contractors - Residential & Commercial Finding a Reliable General Contractor - 5 Tips - Video Handyman Services Hiring a Building Contractor - 5 Tips - Video Hiring a Carpenter Hiring a Contractor Hiring a Painter Hiring a Painter - 5 Tips - Video Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Hiring a Waterproofing Contractor Hiring an Excavating Contractor Hiring an Insulation Contractor Home Builders Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors Windows
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.