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BBB Accredited Business since

Manhattan Bridal & Tux Shops

Phone: (781) 329-6664 Fax: (781) 381-0251 259 Washington St, Dedham, MA 02026

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PGL, Inc. dba Manhattan Bridals & Tux Shops, Inc. also known as Manhattan Formal provides ladies' and mens' formal attire for all occasions. The stores offer a wide selection of styles, and are authorized dealers/agents for most American-made bridal manufacturers. The store has a full alteration department. The business was established and incorporated in Massachusetts in 1974. They employ ten people. Any questions or problems should be directed to the attention of Ms. Patricia Gardner, the General Manager of the company. The company states that all customers are provided with a detailed sales agreement clearly showing all terms and conditions of the agreement including style number, color, and any special requests.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Manhattan Bridal & Tux Shops meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Manhattan Bridal & Tux Shops include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Manhattan Bridal & Tux Shops
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 08, 1997 Business started: 01/01/1954 in MA Business incorporated 06/25/2002 in MA
Type of Entity


Business Management
Ms. Patricia Gardner, President/Manager
Contact Information
Principal: Ms. Patricia Gardner, President/Manager
Number of Employees


Business Category


Products & Services

Manhattan Bridal & Tux Shops sells the following brand(s): Bill Levkoff, Casablanca, Christina Wu Bridals, DaVinci, Impression, Jacquelin Bridals, Jordan, Julietta Bridals, Maggie Sottero, Mori Lee, Pretty Maids

Manhattan Bridal & Tux Shops offers the following product(s): Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Prom Dresses, Tuxedos, Wedding Dresses

Hours of Operation
M: 10:00 AM - 8:00 PM
T: 10:00 AM - 4:30 PM
W: 10:00 AM - 8:00 PM
Th: 10:00 AM - 8:00 PM
F: 10:00 AM - 4:30 PM
S: 10:00 AM - 4:30 PM
Su: Closed
Appointments are strongly suggested
Method(s) of Payment
Major Credit Cards
Service Area
Manhattan Bridal & Tux Shops provides their services in MASSACHUSETTS.
Alternate Business Names
PGL, Inc.
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.