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BBB Accredited Business since

Gilda's Place of Bridals

Phone: (508) 672-5299 Fax: (508) 676-5298 589 South Main Street, Fall River, MA 02721

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Gilda’s Place of Bridals specializes in a large selection of gowns ,in a wide range of sizes (petite, regular, and fuller-figure sizes),Designer wedding gowns,Wedding dress accessories, Mothers' dresses, Bridesmaid and maid of honor gowns, Prom and ball gowns, Flower girl dresses, Communion dresses. The business also offers alterations services for you and your entire wedding party.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Gilda's Place of Bridals meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Gilda's Place of Bridals include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Gilda's Place of Bridals
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 7

Additional Information

BBB file opened: January 26, 2011 Business started: 01/02/1996 in MA Business incorporated: 01/02/1996 in MA
Type of Entity


Business Management
Ms. Suzanne Ferreira, President
Contact Information
Principal: Ms. Suzanne Ferreira, President
Number of Employees


Business Category


Products & Services

Gilda's Place of Bridals sells the following brand(s): Alfred Angelo, Bel Aire, Bill Levkoff, Impressions Bridals, Jacqueline Exclusive, Jasmine Couture, Kenneth Winston Collection, Moonlight, Pattis, Symphony

Gilda's Place of Bridals offers the following product(s): Accessories, Attendants Wear, Bridal Wear, Bridesmaid Wear, Prom Wear, Shoes, Wedding Planning

Hours of Operation
M: Closed
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 7:00 PM
F: 10:00 AM - 5:00 PM
S: 10:00 AM - 5:00 PM
Su: Closed
Hours may change with the season. Please check our website to verify hours of operation.
Method(s) of Payment
Refund and Exchange Policy
The business states all sales are final and deposits are non-refundable or transferable.
Service Area
Gilda's Place of Bridals provides their services in CONNECTICUT , MAINE , MASSACHUSETTS , NEW HAMPSHIRE , RHODE ISLAND & VERMONT.
Industry Tips
Planning a Wedding Planning a Wedding - 5 Tips - Video Shoes - Retail

Customer Review Rating plus BBB Rating Summary

Gilda's Place of Bridals has received 5 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.