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BBB Accredited Business since

Emilia Creations

Phone: (781) 652-0247 Fax: (781) 652-0248 1632 Massachusetts Avenue, Lexington, MA 02420

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Emilia Creations specializes in special occasion apparel. The business products include but are not limited to, bridal gowns, custom designed gowns and dresses, wedding dresses, bridesmaid dress, flower girl dress, mother-of-the-bride, prom, evening/ formal and more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Emilia Creations meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Emilia Creations include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Emilia Creations
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 29, 1997 Business started: 04/01/1989 in MA
Type of Entity

Sole Proprietorship

Business Management
Ms. Emilia Delgado, Owner
Contact Information
Principal: Ms. Emilia Delgado, Owner
Number of Employees


Business Category

BRIDAL SHOPS WEDDING CONSULTANTS DRESSMAKERS CLOTHING All Other Miscellaneous Store Retailers (except Tobacco Stores) (NAICS: 453998)

Products & Services

Emilia Creations sells the following brand(s): Alencon Silk, Chantilly Lace, Charmeuse Satin, Chiffon, Duchess Satin, Dupioni Silk, Lace, Organza Silk, Satin, Shantung Silk, Silk, Taffeta Silk, Tulle

Emilia Creations offers the following product(s): Antique wedding dress restoration , Bridesmaid Dress, Christening Dress, Cocktail Dress, Custom Christmas Stockings, Custom Dresses, Embrodery work, Evening Dress, Eyeglass cases, First Communion dress, Flower Girl dress, Formal Dress, Headpieces, Mother-of-the-Bride Dress, Mother-of-the-Groom dress, Prom Dress, Purse, Scarfs, shawls, Stoles, Veils, Wedding Dress, Women's Suits

Hours of Operation
M: 10:00 AM - 4:00 PM
T: 10:00 AM - 4:00 PM
W: 10:00 AM - 4:00 PM
Th: 10:00 AM - 4:00 PM
F: 10:00 AM - 4:00 PM
S: Closed
Su: Closed
Service Area
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.