BBB Business Review
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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Coan Inc., doing business as Coan Heating & Cooling, sells home heating BioHeat oil, and sells, installs & services oil & gas fired heating, central air conditioning equipment, humidifiers and hot water systems.
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A BBB Accredited Business since
BBB has determined that Coan, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Coan, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Kevin Coan, President Mr. Art Chaves, Exec
Number of Employees
BOILERS - SALES & SERVICE OILS HEATING EQUIP. & SYSTEMS HEATING CONTRACTORS AIR CONDITIONING EQUIPMENT & SYSTEMS-REPAIRING AIR CONDITIONING CONTRACTORS AIR CLEANING & PURIFYING EQUIPMENT HEATING SPECIALTIES OIL BURNERS-SERVICING BOILERS-REPAIRING & CLEANING CONTRACTOR - GAS Fuel Dealers (NAICS: 454310)
Method(s) of PaymentCash
Automatic Bank Withdrawal
Alternate Business NamesCoan Oil Company
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview