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BBB Business Review Reliability Report for
New England Cord Blood Bank, Inc.

A BBB Accredited business since 7/31/2001

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Business Contact & Profile


Business Contact & Profile

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ID: 74490
Business Name:
New England Cord Blood Bank, Inc.
Business Address: 153 Needham Street Bldg.#1
Newton, MA 02464
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Original Business Start Date: 1/1/1995
Type of Entity: Corporation
Incorporated: 1995 in MA
Principal:
John Rizza, President
Customer Service Contact:
John Rizza, President
Number of Employees: 25
Phone Number:
(888) 700-2673
(617) 244-3933
Email Address:
info@cordbloodbank.com
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 7/31/2001
Type of Business:
BLOOD BANKS AND CENTERS
LABORATORIES-RESEARCH & DEVELOPMENT
Website Address:

http://www.cordbloodbank.com

BBB Rating

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

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Business Management

BBB has no information regarding Business Management at this time.

BBB Accreditation

This business has been a BBB Accredited Business since July 2001. This means it supports BBB's services to the public and meets our BBB accreditation standards.

BBB Standards for Trust, are eight principles that summarize important elements of creating and maintaining trust in business. This business has affirmed to meet and abide by BBB Standards for Trust.

Government Action(s)

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Feedback to BBB

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Customer Complaint History

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 3 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 3 complaint(s) closed in the last 36 months, 1 was closed in the last 12 months.

These complaints concerned:

1 regarding Credit, Billing or Collection Issues
2 regarding Customer Service Issues

These complaints were closed as:

3 Resolved


 

Positive Customer Feedback

Positive Customer Feedback

 

Products & Services

New England Cord Blood Bank, Inc. is an affiliate of New England Cryogenic Center, Inc., a cryobank with over 100,000 cell specimens retained in a company owned and operated cryogenic facility. New England Cord Blood Bank, Inc. has cryobiologists and physicians on their Medical Advisory Board. The company was established and incorporated in Massachusetts in 1995. The company employs 25 people. Mr. John Rizza is the President, Mr. Jose Cirino is the Business Manager. Any questions or problems may be directed to the attention of Mr. Cirino.

BBB Copyright and Reporting Policy

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 74490

Report as of: 2/9/2010
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