BBB Business Review
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BBB Accredited Business since
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New England Cord Blood Bank, Inc. is an affiliate of New England Cryogenic Center, Inc., a cryobank with over 100,000 cell specimens retained in a company owned and operated cryogenic facility. New England Cord Blood Bank, Inc. has cryobiologists and physicians on their Medical Advisory Board. The company was established and incorporated in Massachusetts in 1995. The company employs 25 people. Mr. John Rizza is the President, Mr. Jose Cirino is the Business Manager. Any questions or problems may be directed to the attention of Mr. Cirino.
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A BBB Accredited Business since
BBB has determined that New England Cord Blood Bank, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for New England Cord Blood Bank, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. John Rizza, President Mr. Andre Suescun, Employee
Related BusinessesNew England Cryogenic Center, Inc.
Number of Employees
BLOOD BANKS AND CENTERS LABORATORIES-RESEARCH & DEVELOPMENT Blood and Organ Banks (NAICS: 621991)