This Business is not BBB accredited
Essential Salon Products, Inc.
Phone: (508) 429-3823 Fax: (508) 429-8897 375 Hopping Brook Rd, Holliston, MA 01746
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Essential Salon Products, Inc. is the distributor of Aveda Products in New England. Products are only available through licensed salons. The business was established and incorporated in Massachusetts in 1991. They employ 40 people. Mr. John Foudas is the President of the business. Ms. Mary M. Garneau is the Office Manager. Mr. Mehran Mehrtash is the Sales Manager. Any questions or problems should be directed to the attention of Ms. Garneau. The business states it will only take back merchandise if merchandise is damaged or the order was shipped incorrectly. Salons must call the office to receive an R.A. (return authorization number), and state all the items they are returning; information will be verified and the salon will receive an R.A. number via mail. They will only accept authorized returns. It is the salon's responsibility to ship the merchandise back to the office. Damaged or missing items should be reported within 3 days of receipt. Refunds are prorated, depending on time since purchase; no returns after 6 months.
This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Essential Salon Products, Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
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Customer Complaints Summary
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Business ManagementMr. John Foundas, President
Number of Employees
BEAUTY SALONS-EQUIPMENT & SUPPLIES