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BBB Business Review

BBB Accredited Business since 3/14/2008

Water Management

Additional Locations

Phone: (617) 267-2299 View Additional Phone Numbers 228 Commonwealth Avenue, Boston, MA 02116 View Additional Email Addresses http://www.takeashower.com

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Description

Water Management specializes in shower heads specifically designed for low water pressure, or anyone who simply wants a stronger, more powerful and invigorating shower head. We also sell water conservation hardware for sinks and showers.

BBB Accreditation

A BBB Accredited Business since 3/14/2008

BBB has determined that Water Management meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

66 Customer Reviews on Water Management
Customer Experience Total Customer Reviews
Positive Experience 66
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 66

Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 8

Additional Information

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BBB file opened: January 01, 1989 Business started: 06/01/1989 in MA Business incorporated: 06/01/1989 in
Type of Entity

Corporation

Business Management
Mr. Gary Auritt, President
Contact Information
Principal: Mr. Gary Auritt, President
Number of Employees

7

Business Category

BATHROOM EQUIPMENT & SUPPLIES

Products & Services

Water Management offers the following product(s): VOLUME CONTROL & SHUT OFF-BUTTON, EXTENSION ARM, ITALIAN SINK STRAINERS, Shower heads , STAINLESS STEEL SINK STRAINERS, SWIVEL-JET BATHROOM AERATOR, SWIVEL-JET FAUCET AERATOR

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 11:00 AM - 4:00 PM
Su: Closed

Method(s) of Payment
Visa
MasterCard
American Express
Discover
Refund and Exchange Policy
This business states that their return policy is as follows:
Try our shower heads right now without any risk whatsoever. Take a shower. Take 50 showers. If for any reason you are not jumping for joy, and a whole lot cleaner, then simply return it to us and we will give you a full refund. Just return the product within 30 days, in its original condition, and: •  you get a 100% refund of your purchase price – no ridiculous handling or restocking fees here* •  you get a 100% refund of the shipping fees that were on your original order* Anyone can talk about how great their shower heads are but we have put our money where our mouth is. Now why wouldn’t you try our shower heads? *Guarantee: Product(s) may be returned within 30 days of receipt in their original condition and original packaging for a full refund. Product(s) that are damaged, scratched, altered or installed improperly are not returnable. Only standard shipping fees on orders are refundable. Overnight and Priority shipping fees are not refundable. This guarantee only applies to orders shipped within the USA. International orders, custom orders, sale items, special offers, demo items, parts and accessories are not eligible for any shipping fee refunds if returned. All return shipping costs are the sole responsibility of the customer.
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