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BBB Accredited Business since

Owens Corning Basement Finishing Systems of Boston

Additional Locations

Phone: (800) 639-5239 Fax: (781) 821-8552 View Additional Phone Numbers 60 Shawmut Rd, Canton, MA 02021 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Bay State Basement Systems, LLC offers the sale and installation of Owens Corning Basement Finishing Systems and associated components, as well as the Solace line of windows and patio doors. The company owns several franchises in Fall River MA, Auburn MA, and Londonderry NH, Springfield MA, Portland ME and Canton MA.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Owens Corning Basement Finishing Systems of Boston meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Owens Corning Basement Finishing Systems of Boston include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 6
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

1 Customer Review on Owens Corning Basement Finishing Systems of Boston
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 05, 2004 Business started: 10/01/2002 in MA Business incorporated 10/25/2002 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Board of Building Regulations and Standards
One Ashburton Place room 1301, Room 1301, Boston MA 02108
Phone Number: (617) 727-3200
Fax Number: (617) 227-1754
The number is 137943.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Daniel R. Bawabe, Manager
Contact Information
Principal: Mr. Daniel R. Bawabe, Manager
Number of Employees


Business Category


Products & Services

Owens Corning Basement Finishing Systems of Boston sells the following brand(s): Bath Planet, Owens Corning, Solace Windows

Owens Corning Basement Finishing Systems of Boston offers the following product(s): Basement Finishing Systems, Bath Planet Bathroom Remodeling, Owens Corning Basement Finishing Systems, Solace Windows

Service Area
Owens Corning Basement Finishing Systems of Boston provides their services in MAINE, MASSACHUSETTS, NEW HAMPSHIRE, RHODE ISLAND, VERMONT.
Alternate Business Names
Lux Renovations, LLC Solace Windows of New England
Industry Tips
27 Questions For Home Owners Read Before You Sign Windows

Customer Review Rating plus BBB Rating Summary

Owens Corning Basement Finishing Systems of Boston has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.