BBB Business Review
This Business is not BBB accredited
Washington Savings Bank
Phone: (978) 458-7999 Fax: (978) 458-9547 30 Middlesex St, Lowell, MA 01852
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Washington Savings Bank offers traditional bank and mortgage services. The firm was established and incorporated in Massachusetts in 1892 and employs 53 people. Mr. James B. Hogan, Esq. is the President of the firm. Mr. Kevin Willett is the Chief Financial Officer and Mr. Ernest Middlemiss is the CRA Officer. Ms. Maria Abston is the Branch Manager of the Lowell location, Ms. Colleen Vincent is the Branch Manager of Dracut and Ms. Traci Reardon is the Branch Manager of Tyngsboro. Branch offices are located at 100 Broadway Road, Dracut, MA 01824 phone (978) 275-6000, fax (978) 275-6010 and 253 Middlesex Road, Tyngsboro, MA 01879, phone (978) 649-8000, fax (978) 649-8001.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Washington Savings Bank include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Federal Deposit Insurance Corporation (FDIC)
15 Braintree Hill Office Park, Braintree MA 02184-0172
Phone Number: (877-275-3342) or TDD: 800-925-4618 or 781-794-5500
Type of Entity
Business ManagementMr. James B Hogan, President
Number of Employees