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Find a Location

TD Bank has 1377 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TD Bank

      10 Great Falls Plz Auburn, ME 04210-5915

      BBB Accredited Business
    • TD Bank

      1906 Lincoln Highway Edison, NJ 08817

    • TD Bank

      3221 Route 27 Franklin Park, NJ 08823

    • TD Bank

      617 Lafayette Ave Hawthorne, NJ 07506-2419

    • TD Bank

      2200 Route 66 Neptune, NJ 07753-4062

    Business ProfileforTD Bank

    Bank
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Alert:
    This BBB only processes complaints in regards to TD Bank banking accounts. 
    If you have a complaint regarding your Target credit card, issued by TD Bank, please file your complaint against Target Card here. 

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 269 Customer Reviews

    Customer Complaints

    1,702 complaints closed in last 3 years

    608 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/18/2002

    Years in Business: 155

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    TD Bank, America’s Most Convenient Bank®, is one of the 10 largest banks in the U.S., with more than 25,000 Employees. The Bank offers a broad array of retail, small business and commercial banking products and services to more than 6.5 million Customers through its extensive network of more than 1,250 retail Stores throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida.

    Business Details

    This is a multi-location business.

    Find a Location

    TD Bank has 1377 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TD Bank

        10 Great Falls Plz Auburn, ME 04210-5915

        BBB Accredited Business
      • TD Bank

        1906 Lincoln Highway Edison, NJ 08817

      • TD Bank

        3221 Route 27 Franklin Park, NJ 08823

      • TD Bank

        617 Lafayette Ave Hawthorne, NJ 07506-2419

      • TD Bank

        2200 Route 66 Neptune, NJ 07753-4062

      Headquarters
      10 Great Falls Plz, Auburn, ME 04210-5915
      BBB File Opened:
      4/18/2002
      Years in Business:
      155
      Business Started:
      1/1/1869
      Business Incorporated:
      8/25/2004
      Accredited Since:
      4/18/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      25000
      Alternate Business Name
      • TD Bank US Holding Company
      Business Management
      • Ms. Laurie Greczyn, Customer Service Representative
      • Mr. Burt Bushey, Principal
      Contact Information

      Principal

      • Ms. Laurie Greczyn, Customer Service Representative
      • Mr. Burt Bushey, Principal

      Customer Contact

      • Ms. Charissa Bodine, Senior Manager
      Additional Contact Information

      Fax Numbers

      • (207) 755-6061
        Primary Fax
      • (802) 863-2442
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1,703 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/03/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      RE: Loan no ********** In early March, I received a notice from TD Bank (dated 3/4/24 and attached) asking me to provide them with proof of insurance for my home. The notice stated that it was the second and final notice. I had not receive a previous notice before. Regardless, I complied and on 3/15 I sent the requested documents via email AND fax to TD Bank. Please see the attached proof. Yesterday (4/2/24) I received another letter attached informing me that TD Bank informing me that they did not receive the documents and have obtained hazard insurance for my property. I have made multiple attempts to contact them with no success. I go through a maze of voice prompts and not able to get to a live agent. I'm asking for TD Bank to acknowledge receipt of my hazard insurance and cancel the insurance that they obtained for me as I have such insurance ******.
      Read More

      Customer Reviews

      269 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jennifer R

      2 stars

      04/11/2024

      While their customer service agents are nice my experience is due to the fact that my Zelle account has been wrongfully suspended since 3/29/24. I have contacted their 800 number 6 times, went physically to the branch that I began my checking account with, and even contacted ***** personally. No one can tell me why Zelle has been suspended. This is ridiculous

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

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