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BBB Business Review

BBB Accredited Business since 6/27/1956

Cambridge Savings Bank

Phone: (617) 441-4155 View Additional Phone Numbers 1374 Massachusetts Avenue, Cambridge, MA 02138 View Additional Email Addresses http://www.cambridgesavings.com Facebook Twitter Linkedin Youtube

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Description

Cambridge Savings Bank is a bank specializing in personal service. They offer a variety of services to both consumers and businesses. Products offered include checking, savings, CD's, IRA's and business retirement plans, investment & trust services, mortgages, loans, capital S.B.L.I., business & commercial real estate loans, home equity loans, internet banking and cash management services.

BBB Accreditation

A BBB Accredited Business since 6/27/1956

BBB has determined that Cambridge Savings Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

1 Customer Review on Cambridge Savings Bank
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Additional Information

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BBB file opened: June 27, 1956 Business started: 01/01/1834 in MA Business incorporated: 01/01/1834 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Deposit Insurance Corporation (FDIC)
15 Rockdale Street, Braintree MA 02184-0172
http://www.fdic.gov/

Type of Entity

Corporation

Business Management
Mr. Robert M. Wilson, President
Contact Information
Principal: Mr. Robert M. Wilson, President
Number of Employees

350

Business Category

BANKS

Products & Services

Cambridge Savings Bank sells the following brand(s): Cambrige Card

Cambridge Savings Bank offers the following product(s): Loans, Savings Deposit

Hours of Operation
M: 8:00 AM - 5:30 PM
T: 8:00 AM - 5:30 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 5:30 PM
S: 9:00 AM - 1:00 PM
Su: Closed

Method(s) of Payment
Cash, Check
Service Area
Cambridge Savings Bank provides their services in ACTON, ARLINGTON, ARLINGTON HEIGHTS, ARLINGTON HTS, BEDFORD, BELMONT, BOSTON, BOXBORO, BOXBOROUGH, BURLINGTON, CAMBRIDGE, CONCORD, E ARLINGTON, E CAMBRIDGE, E WATERTOWN, EAST ARLINGTON, EAST CAMBRIDGE, EAST WATERTOWN, HANSCOM AFB, HARVARD SQ, HARVARD SQUARE, LEXINGTON, N CAMBRIDGE, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NORTH CAMBRIDGE, VILLAGE OF NAGOG WOODS, VLG NAGOG WDS, WATERTOWN & WEST NEWTON, MA.
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