BBB Business Review

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This business is not BBB accredited.

Braintree Cooperative Bank

Additional Locations

Phone: (781) 843-1370 Fax: (781) 848-0569 1010 Washington St, Braintree, MA 02184 http://www.braintreecooperativebank.com


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Description

Braintree Cooperative Bank is a full service bank with two locations in Braintree. The company offers home equity loans, adjustable and fixed-rate mortgages and other financial services. The bank was established and incorporated in Massachusetts in 1889.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Braintree Cooperative Bank include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Braintree Cooperative Bank
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 14, 2003 Business started: 01/01/1889 in MA Business incorporated 01/01/1889 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office for Administration and Finance
State House, Boston MA 02133
http://www.mass.gov/anf/
Phone Number: (617) 727-2040
Fax Number: (617) 727-2779
contactanf@state.ma.us
The number is 26570.

Type of Entity

Corporation

Business Management
Mr. Paul Pecci, President/CEO
Contact Information
Principal: Mr. Paul Pecci, President/CEO
Number of Employees

34

Business Category

BANKS-CO-OPERATIVE BANKS MORTGAGES-LENDER MORTGAGES-ADVISORY SERVICES LOANS FINANCING FINANCIAL SERVICES Commercial Banking (NAICS: 522110)

Products & Services

Braintree Cooperative Bank offers the following product(s): Automated Services, Business Bank Services, Personal Bank Services

Hours of Operation
M: 9:00 AM - 3:00 PM
T: 9:00 AM - 3:00 PM
W: 9:00 AM - 3:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 6:00 PM
S: 9:00 AM - 12:00 PM
Su: Closed
Service Area
Braintree Cooperative Bank provides their services in ALLSTON, AMESBURY, ANDOVER, AYER, BOSTON, BRIGHTON, BROCKTON, BROOKLINE, BYFIELD, CAMBRIDGE, CANTON, CHARLESTOWN, CHELSEA, DEDHAM, DEVENS, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, E CAMBRIDGE, EAST BOSTON, EAST CAMBRIDGE, EAST LYNN, ESSEX, FOXBORO, FOXBOROUGH, FRAMINGHAM, GREENBUSH, GROVE HALL, HARVARD SQ, HARVARD SQUARE, HOLLISTON, HOPKINTON, HUDSON, HULL, HYDE PARK, JAMAICA PLAIN, LAWRENCE, LOWELL, LYNN, LYNNFIELD, MALDEN, MARLBOROUGH, MATTAPAN, MINOT, MISSION HILL, N CAMBRIDGE, N SCITUATE, NATICK, NEWBURY, NEWBURYPORT, NORTH CAMBRIDGE, NORTH QUINCY, NORTH SCITUATE, PEABODY, PLAINVILLE, PLYMOUTH, PLYMPTON, QUINCY, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, SAUGUS, SCITUATE, SOMERVILLE, SOUTH BOSTON, SQUANTUM, TAUNTON, UPHAMS CORNER, W SOMERVILLE, WEST LYNN, WEST ROXBURY, WEST SOMERVILLE, WINTER HILL, WOLLASTON & WRENTHAM, MA.
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.