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BBB Accredited Business since


Phone: (978) 774-4999 Fax: (978) 774-8422 PO Box 5, Lynnfield, MA 01940 View Additional Web Addresses

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Sunspaces Awnings & Sunrooms specializes in designing & installs retractable awnings of all sizes and colors as well as permanent awnings. At this time, they do not offer a showroom, however, they do provide free in home design consultations by appointment only. Sunspaces also designs and installs 3 & 4  season sunrooms. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sunspaces meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sunspaces include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Sunspaces
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 8

Additional Information

BBB file opened: April 21, 2005 Business started: 01/01/2003 in MA Business incorporated 08/19/2003 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The number is 140780.

Type of Entity


Business Management
Mr. Jay Salem, President
Contact Information
Principal: Mr. Jay Salem, President
Number of Employees


Business Category


Products & Services

Sunspaces sells the following brand(s): All Decking brands , All Decking Brands , Belaire Awnings, Belaire Awnings , Four Seasons Sunroom, Four Seasons Sunrooms, Future Guard , Future Guard Awnings , Future Guard Awnings , Futureguard Awnings , Sunesta Awnings , Sunsetter Awnings , Sunsetter Awnings

Sunspaces offers the following product(s): 3 & 4 Season Sunrooms, 3 & 4 season sunrooms , Awnings, Decks, Decks , Entry and Security doors, Fixed Awnings , Patio rooms, Pergolas, Retractable awnings, Retractable Awnings , Solar shades, Sunrooms, Window shades , Window Tinting

Method(s) of Payment
Refund and Exchange Policy

The business states that their warranty policy is as follows:

Sunspaaces Awnings provides it's customers with a 2 Year installation warranty on awnings.

Factory warranties vary by manufacturer. 

Alternate Business Names
Sunspaces Awnings
Industry Tips
27 Questions For Home Owners Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Sunspaces has received 4.84 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.