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Find a Location

Pease Awning & Sunroom Co. has 1 locations, listed below.

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    Business ProfileforPease Awning & Sunroom Co.

    Patio Enclosures
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/22/2009

    Years in Business: 158

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Pease Awning & Sunroom began as a Sail Maker in 1866.  Evolving in Shade products for your home and business. From window & door awnings to elaborate deck & backyard awnings & canopies, in various sizes and shapes to entrance, stairwell & restaurant canopies & curtains.   We also build both 3 and All Season Sunroom, enclosures and hard roofs with an integrated gutter system.  Other Shade products included motorized Solar Shaes, Shade Sails, Pergolas and Retractable Awnings.  For ultimate security we offer Hurricane Shutters.

    Products & Services

    Residential and Commercial Awnings, Patio Rooms

    Business Details

    Location of This Business
    25 James P Murphy Ind Hwy, West Warwick, RI 02893-2382
    BBB File Opened:
    9/1/1978
    Years in Business:
    158
    Business Started:
    1/1/1866
    Business Incorporated:
    4/27/1984
    Accredited Since:
    12/22/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Business Management
    • Mr. Ted Franklin, President
    • Mr. Steve Petrucci, General Sales Manager
    • Ms. Karen Franklin, Vice President
    Contact Information

    Principal

    • Mr. Ted Franklin, President

    Customer Contact

    • Mr. Ted Franklin, President
    • Mr. Steve Petrucci, General Sales Manager
    • Ms. Karen Franklin, Vice President
    Additional Contact Information

    Fax Numbers

    • (401) 434-6520
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Down payment of $ ******** was paid to company representative for building a sunroom on 12/19/23. Permit was denied by the state. Problem was discussed and I was told my refund will be mailed. I didn't receive any thing. I have emails, and voice mail promising my refund and nothing was sent.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Larisa M

    1 star

    04/24/2023

    BAD EXPERIENCE. Not a reliable company to deal with.I have been Pease Awning & Sunroom company's customer for over 5 years.Every season I have to call about 2-3 times to ask (bagging) to install our awning on OUR SCHEDULED week in the spring. And the deadline was always missed which complicated my setup for my family and professional events.This year we have a college graduation and, as usual, I called 3 times to make sure the company would deliver what was promised: installation on time...and once again, they didn't. Instead of "our apologies", ******** (from the desk) said, "We can't make everyone happy".So, I went to pick up my awning today, and we are scrambling to ask around who can install the awning before our events. To add to it, our awning is licking when it's raining. Our old awning didn't have the problem.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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