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Find a Location

USA Auto Movers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUSA Auto Movers

    Auto Transportation
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/7/2013

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    USA Auto Movers specializes in transportation of privately owned vehicles. The business services include open and enclosed carrier trucking anywhere in the United States.  Direct routes to/from Florida for seasonal transport daily. Weekly direct routes to Arizona, California, Carolinas, Colorado, Florida, Illinois, Indiana, Ohio, Oregon, Texas, Washington and Alaska.

    Locally operated in Canton, MA with over 35 years of logistics and transportation.

     

    Products & Services

    Vehicle transportation anywhere in the U.S. Primary routes New England to Florida, Alaska, All states, Carolinas, Illinois, Maryland

    Business Details

    Location of This Business
    480 Neponset Street, Building 16B, Canton, MA 02021-1970
    BBB File Opened:
    3/28/2005
    Years in Business:
    35
    Business Started:
    10/7/1988
    Business Incorporated:
    10/7/1988
    Accredited Since:
    8/7/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Alternate Business Name
    • Hub Auto Movers, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 12:00 PM
    Business Management
    • Mr. Larry Sprince, Owner
    • Mrs. Myra Sprince, Owner
    • Ms. Dale Roseman, Owner
    Contact Information

    Principal

    • Mr. Larry Sprince, Owner
    • Mrs. Myra Sprince, Owner
    • Ms. Dale Roseman, Owner

    Customer Contact

    • Ms. Dale Roseman, Owner
    Additional Contact Information

    Fax Numbers

    • (781) 828-6090
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    February 13 staff at Auto Driveaway, DBA U.S. Auto Movers, said they would get back to me with an appropriate refund for the difficult experience I had getting my car back from ******* in February by them. They took my car down to *******, in December, for a one month stay uneventfully.In January, I called the office in MA for directions concerning the return trip. I was told to have the car at ******************* in *************** on January 30 in the AM; My car needed to be in MA on February 4. The rig going to MA was already at the terminal. Unfortunately, my flight was delayed. I was unable to get to Canton before the office closed. I had no communication from Auto Drive Away so I presumed it arrived. On February 6, I arranged for transportation to Canton, since I did not want to have to use a rental car in MA like I had to for 6 days in *******. But, when I arrived my car was still not there. No one called to let me that. It was NOT. The employees did not know where it was. On February 13, I got a call that my car was being brought to my house. I did not ask for that to happen. It must have just come off the transport rig because it was filthy and had several small new dings.On February 20, I received a check for $100 which I assumed was reimbursement for diesel fuel prices coming down. I called the office again, was told ****** did not come down in price and that was my promised appropriate(?) refund. It was also mentioned that there was normally a charge of $100 to bring a car to someone's home. I did not ask for my car to be brought to *******, That is ridiculous. I was inconvenienced from January 30 to February 13. I paid $2600 for roundtrip car transport in one month, which should have taken less than a week. I am very sorry I did not read the comments about Auto DriveAway DBA U S Auto Movers. I have not cashed that check. It is totally inadequate. I am still waiting for an appropriate amount.******************
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Peter M

    5 stars

    04/06/2023

    My experience with *** Movers was extraordinary. They are an unusually well run organization. From originally making arrangements to moving my car from ******* to ******, every step was easy and totally professional. I had the opportunity to speak with several of their people throughout the process. Everyone was extremely friendly and eager to help. Right up to delivery of my car to my *************** went smoothly. They even washed the car before turning it over to me.Shipping your car can be challenging. Ive had experience with several companies that I regretted using. *** Movers is a company you can rely on. Theyve been a family owned business for many years and it shows. I highly recommend them.************, *********, **

    USA Auto Movers Response

    04/07/2023

    Thank you, it was a pleasure working with you!

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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