Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

TDI Repair & Towing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTDI Repair & Towing

    Auto Maintenance
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/27/2015

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    TDI Repair Facility specializes in heavy duty towing, repair and roadside assistance as well as auto repair, collision repair, fabrication and junk vehicle removal.

    Business Details

    Location of This Business
    50 Babbie Boulevard, Swanton, VT 05488-4445
    BBB File Opened:
    10/27/2015
    Years in Business:
    22
    Business Started:
    1/1/2002
    Accredited Since:
    10/27/2015
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    14
    Alternate Business Name
    • TDI Repair Facility
    Hours of Operation

    Primary

    M:
    12:00 AM - 12:00 AM
    T:
    12:00 AM - 12:00 AM
    W:
    12:00 AM - 12:00 AM
    Th:
    12:00 AM - 12:00 AM
    F:
    12:00 AM - 12:00 AM
    Sa:
    12:00 AM - 12:00 AM
    Su:
    12:00 AM - 12:00 AM
    Business Management
    • Mr. Herbert Bartemy, Owner
    • Mrs. Lynn Bartemy, Office Manager
    Contact Information

    Principal

    • Mr. Herbert Bartemy, Owner
    • Mrs. Lynn Bartemy, Office Manager

    Customer Contact

    • Mr. Herbert Bartemy, Owner
    • Mrs. Lynn Bartemy, Office Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    ON OR ABOUT 10/14/2021 THIS COMPANY PREFORM WORK ON MY SEMI ***** WHEN I CALLED THEM I TOLD THEM I THINK IT WAS THE STARTER SO THEY BROUGHT A STARTER AND REPLACED IT AND DIDN'T FIX THE ISSUE AND MECHANIC CONTINUED TO FIND THE ISSUE WITH ***** AND FOUND THE *** COMPUTER ON ***** WAS BAD REMOVED AND TOOK BACK TO THERE SHOP I WAS THAN ENFORMED THAT I NEEDED A NEW *** COMPUTER AND AFTER A COUPLE OF ***S THEY RETURNED AND REPLACED *** WITH A NEW ONE FROM A FACTORY THAT MAKES THEM I WAS TOLD WHEN INSTALLED IT FIXED THE ***** AT THAT ****.WHEN I RETURNED TO TEXAS FROM THE BREAKDOWN TO DELEIVER MY LOAD HAD TO SHUT ***** OFF WHEN CHECKING IN WITH RECEIVER AND ***** WOULDN'T START WHEN GOT TO MY SHOP AND CHECK OUT ISSUE FOUND STARTER WAS BAD HAD TO REPLASE THE STARTER AND TOLD TDI ABOUT ISSUE AND HOW MUCH MY COST OF REPAIS WAS SENT THEM A COPY AND MY LABOR TO REPLACE STARTER AND TOOK THERE STARTER BACK TO A COMPANY IN ****** ** WHEN I WAS TOLD TO TAKE IT AND AS OF TO*** 05/01/2022 NEVER RECEIVED WARRENTY ON THERE STARTER OR MY COST TO REPLACE.ON OR ABOUT 11/22/2021 THERE *** BECAME DEFECTIVE WHEN I CALLED TDI WAS TOLD TO SEND BACK TO THEM AND THEY WILL SEND BACK TO COMPANY WHO BUILT IT WHICH WOULD TAKEN A LOT OF **** AND I HAD TO DELIVER MY LOAD SO I BOUGHT A USED *** COMPUTER FROM COMPANY IN ******** AND AS OF TO*** 05/01/2022 STILL OPERATING WITH NO ISSUES AND FROM THE *** THE *** FROM TDI THAT FAILED AND SENT BACK TO TDI FOR A CREDIT OR A REPLACEMENT AND AS OF TO*** 05/01/2022 THIS HAS NEVER HAPPENED.FROM THE **** THIS ALL STARTED I HAVE BEEN LIED TO MANY ****S OVER THE ISSUE WITH STARTER AND *** COMPUTER THEY SENT IT BACK TO ME SAYING IT WAS REPAIRED AND THAT WAS A LIE AS WELL I STILL HAVE THE BAD *** AND I HAVED MADE MANY A CALLS TO THEM AND THEY NEVER CALL BACK I HAVE ALL MY RECEIPTS FOR ALL THAT I HAD TO REPLACE THAT WAS BAD FROM TDI.

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alain C

    5 stars

    05/22/2023

    I cannot thank TDI enough for helping ** today! We were stuck in the I-93 at the limit of the ************* since 6:30am saturday morning. We called CAA (because we are from ******) they refer ** to AAA and nobody can help ** (they can't find someone to get ** out of the Interstate. We made about a 100 calls in the day (AAA, road assistance with our RV insurance, car rental service and more. Finally we called 911, they said, you can't stay there, you are in a danger zone. But nobody want to help **. We were desesperated and we were figuring to stay the night in the motorhome on the side of the road. Fortunately for **, a men stopped and make some call (he's a truck driver, so he called some contact). He called TDI Repair for **. The employee of TDI was in his day off, when he received the call from the dispatch, saying that some peoples we're in trouble, he decides to take the call with his son. Finally, we will have help. He drove 2-1/2 hours to reach **, called us 3 time during his travel, give ** the delay to be at our place and asked if we are still safe, lift the motorhome, have to removed the driving shaft with a beginning of rain. *** (the trucker) goes to store and bring ** coffees and sandwich, than he waits with ** until the towing arrives. He brings two of ** with him, drove more than 2 hours and then return home 3 hours away. *** (TDI towing's driver and his son) did a great job, they take care of ** (like if we were friends or family). The company was ready to accomadate **, if we need to be located in an hotel. For chance, someone from ****** is in the way to bring ** at home. As you can see, we were having a very bad day and theses 3 peoples made a real difference for **. We want to make a BIG BIG thanks to TDI, *** and ***** (towing) and *** (the men who stop to help **). Excuse my english (my first language is French).So i give a A1++++++ service to TDI and theirs employees. We will be gratefull to them forever.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.