BBB Business Review

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This business is not BBB accredited.

Steve's Auto Repair

Phone: (207) 443-1641 179 State Road, West Bath, ME 04530


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Description

Steve's Auto Repair provides domestic and foreign auto repair. The business states no job is too big or small. Quality service at a fair price.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Steve's Auto Repair include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Steve's Auto Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 15, 2012 Business started: 03/14/1995 in ME
Type of Entity

Sole Proprietorship

Business Management
Mr. Sanford W Smith Jr., Owner/Mechanic
Contact Information
Principal: Mr. Sanford W Smith Jr., Owner/Mechanic
Number of Employees

2

Business Category

AUTOMOBILE REPAIRING & SERVICE MUFFLERS & EXHAUST SYSTEMS-ENGINE BRAKE SERVICE AUTOMOBILE TUNE UPS AUTOMOBILE REPAIRING & SERVICE-SPRINGS & SUSPENSIONS AUTOMOBILE OIL & LUBE SERVICES AUTOMOBILE ELECTRIC SERVICE General Automotive Repair (NAICS: 811111)

Products & Services

Steve's Auto Repair sells the following brand(s): Advance Auto, Brunswick Auto Recycling, Napa

Steve's Auto Repair offers the following product(s): Parts and repair.

Hours of Operation
M: 8:00 AM - 4:30 AM
T: 8:00 AM - 4:30 AM
W: 8:00 AM - 4:30 AM
Th: 8:00 AM - 4:30 AM
F: 9:00 AM - 3:00 PM
Method(s) of Payment
Cash
Visa
MasterCard
Discover
Refund and Exchange Policy
The business states all work is guaranteed.
Alternate Business Names
Sanford W. Smith
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.