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BBB Accredited Business since

State Auto Spring, Inc.

Phone: (617) 387-0600 Fax: (617) 389-9475 447 2nd St, Everett, MA 02149 http://stateautospring.mechanicnet.com/


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Description

State Auto Spring, Inc. specializes in suspension systems, brakes, frame straightening, exhaust repair, exhaust systems, snowplow installations and repair, and leaf spring repairs on trucks up 2600 GVW. State Auto Spring is an authorized Curtis dealer.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that State Auto Spring, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for State Auto Spring, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on State Auto Spring, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 08, 1986 Business started: 01/01/1930 in MA Business started locally: 01/01/1930 Business incorporated 02/04/2005 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Professional Licensure
1000 Washington Street, Suite 710, Boston MA 02118
http://www.mass.gov/ocabr/government/oca-agencies/dpl-lp/
Phone Number: (617) 727-3074 or TTY: (617) 727-2099
Fax Number: (617) 727-1944

Type of Entity

Corporation

Business Management
Mr. Bernard Boyle, President
Contact Information
Principal: Mr. Bernard Boyle, President
Number of Employees

6

Business Category

AUTOMOBILE REPAIRING & SERVICE-SPRINGS & SUSPENSIONS SNOW REMOVAL EQUIP. MUFFLERS & EXHAUST SYSTEMS-ENGINE AUTOMOBILE WHEEL ALIGNMENT, FRAME & AXLE SERVICING AUTOMOBILE REPAIRING & SERVICE AUTO REPAIR - SUSPENSION General Automotive Repair (NAICS: 811111)

Hours of Operation
M: 7:30 AM - 5:00 PM
T: 7:30 AM - 5:00 PM
W: 7:30 AM - 5:00 PM
Th: 7:30 AM - 5:00 PM
F: 7:30 AM - 5:00 PM
S: 7:30 AM - 12:00 PM
Su: Closed
Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
Debit Card
Additional Information

Hours of Operation:
Monday through Friday 7:30 AM - 5PM
Saturday 7:30 AM - 12PM

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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.