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BBB Accredited Business since

Sampson's Automotive, LLC

Phone: (401) 667-7891 342 Compass Circle, North Kingstown, RI 02852 http://sampsonsauto.com/


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Description

Sampson's Automotive, LLC specializes in automotive services. The business services include but are not limited to, oil change, tires, fluids, suspension, tunes up and more. Sampson's Automotive LLC is now a Rhode Island State Inspection Station #446 and is a registered emissions repair facility. We are also certified with MACS (mobile air conditioning society) to service and repair A/C systems using R-134A (Freon). Also home of Anchor Down Car Show -held yearly in June, to benefit the Wounded Warrior Project!


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sampson's Automotive, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sampson's Automotive, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sampson's Automotive, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 31, 2013 Business started: 01/01/2010 in RI Business incorporated 03/23/2011 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Department of Business Regulation
1511 Pontiac Avenue, Cranston RI 02920
http://www.dbr.state.ri.us/divisions/commlicensing
Phone Number: 401-462-9500
Fax Number: 401-462-9532
RacingAthleticsInquiry@dbr.ri.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Brett Sampson, President Mr. Robin Sampson, Manager
Contact Information
Principal: Mr. Brett Sampson, President
Principal: Mr. Robin Sampson, Manager
Number of Employees

6

Business Category

AUTOMOBILE REPAIRING & SERVICE RADIATORS-AUTOMOTIVE TOWING-AUTOMOTIVE TRANSMISSIONS-AUTOMOBILE BRAKE SERVICE AUTOMOBILE DIAGNOSTIC SERVICE AUTOMOBILE WHEEL ALIGNMENT, FRAME & AXLE SERVICING AUTOMOBILE REPAIRING-EXOTIC & EUROPEAN CARS AUTOMOBILE REPAIRING & SERVICE EQUIPMENT & SUPPLIES AUTOMOBILE ELECTRIC SERVICE AUTOMOBILE REPAIRING & SERVICE-SPRINGS & SUSPENSIONS AUTOMOBILE TUNE UPS SPRINGS-AUTOMOTIVE-SALES & SERVICE AUTO REPAIRING-FOREIGN AUTO SERVICES - OIL & LUBE AUTO REPAIR - SUSPENSION AUTO REPAIR - SHOCKS AUTO REPAIR - TUNE-UP AUTO REPAIR - STEERING & SUSPENSION AUTO REPAIR - POWER STEERING AUTO - FLEET SERVICE AUTO - FLEET MAINTENANCE AUTO REPAIR - MAINTENANCE AUTOMOBILE INSPECTION STATIONS All Other Automotive Repair and Maintenance (NAICS: 811198)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
Extended hours and Saturdays by appointment only.
Method(s) of Payment
Most Major Credit Cards
Cash
Checks
Service Area
Sampson's Automotive, LLC provides their services in RHODE ISLAND.Sampson's Automotive, LLC provides their services in NORFOLK County MA.
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.