BBB Business Review

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This business is not BBB accredited.

Rockport Automotive, Inc.

Phone: (207) 236-2431 Fax: (207) 470-0201 271 Commercial Street, Rockport, ME 04856 View Additional Email Addresses http://rockportautomotive.com


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Description

Rockport Automotive specializes in automotive maintenance and repair. The business services include but are not limited to, oil changes, brakes, tune ups, engine work, fuel injection and more.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Rockport Automotive, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Rockport Automotive, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 31, 2001 Business started: 01/01/2000 in ME Business incorporated 02/21/2013 in ME
Type of Entity

Corporation

Business Management
Ms. Jan Campbell , Owner
Contact Information
Principal: Ms. Jan Campbell , Owner
Number of Employees

6

Business Category

AUTOMOBILE REPAIRING & SERVICE RADIATORS-AUTOMOTIVE TRANSMISSIONS-AUTOMOBILE AUTOMOBILE DIAGNOSTIC SERVICE AUTOMOBILE WHEEL ALIGNMENT, FRAME & AXLE SERVICING AUTOMOBILE OIL & LUBE SERVICES AUTOMOBILE REPAIRING & SERVICE-SPRINGS & SUSPENSIONS AUTOMOBILE WHEEL ALIGNMENT & AXLE SERVICING AUTOMOBILE TUNE UPS AUTO REPAIRING-FOREIGN AUTO SERVICES - OIL & LUBE AUTO REPAIR - SUSPENSION AUTO REPAIR - SHOCKS AUTO REPAIR - TUNE-UP AUTO REPAIR - STEERING & SUSPENSION AUTO REPAIR - POWER STEERING AUTO - FLEET SERVICE AUTO - FLEET MAINTENANCE AUTO REPAIR - MAINTENANCE General Automotive Repair (NAICS: 811111)

Products & Services

Rockport Automotive, Inc. sells the following brand(s): Autopart International, BFGoodrich Tires, CarQuest, Castrol, Continental Tire, Cooper Tires, Dexos, Duralast, Firestone, GoodYear, Jasper Engines & Transmissions, Mastercraft Tires, Michelin, Mobil, NAPA AutoCare Center, Tech-Net Professional Auto Service, Toyo Tires, Yokohama

Rockport Automotive, Inc. offers the following product(s): Tires

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
Su: Closed
Saturdays by appointment only
Method(s) of Payment
?Cash
Check
Discover Card
MasterCard
Visa
Service Area
Rockport Automotive, Inc. provides their services in MAINE.
Industry Tips
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Customer Review Rating plus BBB Rating Summary

Rockport Automotive, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.