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BBB Accredited Business since

Edge Automotive

Phone: (207) 778-5000 165 Wilton Road, Farmington, ME 04938 http://edgeautorepair.com


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Description

Edge Automotive specializes in full service auto repair and advanced diagnostics.  The business services include but are not limited to brakes, steering and suspension, transmission services, heating and cooling systems, electrical systems, remote starters, security systems, charging systems, custom wheels and tires, rain guards and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Edge Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Edge Automotive include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Edge Automotive
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: March 12, 2014 Business started: 01/01/2010 in ME
Type of Entity

Sole Proprietorship

Business Management
Mr. Kevin Spencer, Owner
Contact Information
Principal: Mr. Kevin Spencer, Owner
Number of Employees

4

Business Category

AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE ELECTRIC SERVICE AUTOMOBILE DIAGNOSTIC SERVICE AUTOMOBILE ALARM & SECURITY SYSTEMS AUTOMOBILE ACCESSORIES AUTOMOBILE TUNE UPS TRANSMISSIONS-AUTOMOBILE AUTOMOBILE OIL & LUBE SERVICES AUTOMOBILE AIR CONDITIONING EQUIPMENT AUTOMOBILE REPAIRING & SERVICE-SPRINGS & SUSPENSIONS AUTO REPAIR - SUSPENSION AUTOMOBILE WHEEL ALIGNMENT & AXLE SERVICING All Other Automotive Repair and Maintenance (NAICS: 811198)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
Service Area
Edge Automotive provides their services in MAINE.
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a New Car Finding a Reliable Automobile Repair Shop - 5 Tips - Video Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Edge Automotive has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.