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BBB Business Review

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BBB Accredited Business since

Darling's Auto Repair, Inc.

Additional Locations

Phone: (802) 584-3273 99 Branch Brook Road, Groton, VT 05046 http://www.darlingsautorepair.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Darling Auto Repair is a local 24 Hour Complete Flatbed and Towing Service. The company offers complete automotive repairs and mechanical service for both foreign and domestic vehicles at their two locations. Their mechanical department offers everything from four wheel alignments, diagnostic computer screenings and repairs, computerized mounting and balancing of tires, suspension repairs, oil changes, auto glass replacement, full frame repairs, full collision repairs, 24 Hour wrecker/flatbed service –long hauls and local, glass replacement, car rentals, big jobs and small ones. They are a direct repair shop for most insurance companies.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Darling's Auto Repair, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Darling's Auto Repair, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Darling's Auto Repair, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 22, 2008 Business started: 01/01/1970 in VT Business incorporated 06/19/1996 in VT
Type of Entity

Corporation

Business Management
Ms. Mandy Dailey, Office Manager Mr. Craig Darling, President
Contact Information
Principal: Ms. Mandy Dailey, Office Manager
Principal: Mr. Craig Darling, President
Number of Employees

17

Business Category

AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE OIL & LUBE SERVICES AUTOMOBILE DIAGNOSTIC SERVICE AUTOMOBILE BODY REPAIRING & PAINTING TOWING-AUTOMOTIVE GLASS-AUTOMOBILE AUTOMOBILE WHEEL ALIGNMENT & AXLE SERVICING AUTOMOBILE TUNE UPS AUTOMOBILE REPAIRING COLLISION General Automotive Repair (NAICS: 811111)

Hours of Operation
M: 7:30 AM - 5:00 PM
T: 7:30 AM - 5:00 PM
W: 7:30 AM - 5:00 PM
Th: 7:30 AM - 5:00 PM
F: 7:30 AM - 5:00 PM
By appointment on Saturday and Sunday
Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
PayPal
Debit Card
Service Area
Darling's Auto Repair, Inc. provides their services in MASSACHUSETTS , NEW HAMPSHIRE , NEW YORK & VERMONT.
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Towing Services

Customer Review Rating plus BBB Rating Summary

Darling's Auto Repair, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.