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BBB Accredited Business since

Centerville Auto Body, Inc.

Phone: (508) 588-8458 Fax: (508) 586-5258 1554 Main Street Suite D, Brockton, MA 02301 http://www.centervilleautobody.com


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Description

Centerville Auto Body, Inc. specializes in foreign & domestic collision repair that includes frame work, air conditioning, collision repair, custom paint matching, licensed appraisers, qualified technicians, mechanical repairs and glass replacement (under the name Campello Auto Glass). The company states rental cars are available upon request [at insurance rates].


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Centerville Auto Body, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Centerville Auto Body, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Centerville Auto Body, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 1968 Business started: 02/01/1968 in MA Business incorporated 04/08/1969 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us

Type of Entity

Corporation

Business Management
Mr. Michael O'Connell, President
Contact Information
Principal: Mr. Michael O'Connell, President
Number of Employees

5

Business Category

AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE BODY REPAIRING & PAINTING AUTOMOBILE REPAIRING COLLISION AUTOMOBILE REPAIRING & SERVICE-SPRINGS & SUSPENSIONS GLASS-REPLACEMENT & REPAIR GLASS-AUTOMOBILE General Automotive Repair (NAICS: 811111)

Method(s) of Payment
Cash
Business Check
Cashiers Check
Money Order
Mastercard
Visa
Discover
Refund and Exchange Policy
The business states their refund policy is all repairs are guaranteed.
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.