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BBB Business Review

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BBB Accredited Business since

Rt. 5 Auto Service Center

Phone: (401) 949-4383 Fax: (401) 949-5391 42 Sanderson Rd, Smithfield, RI 02917 View Additional Email Addresses http://www.rt5autoservicecenter.com View Additional Web Addresses



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Description

Rt. 5 Auto Service Center provides automobile services that include major and minor auto repairs to both foreign and domestic vehicles.
They include oil and lube services, repairing and service of steering and suspension components, cooling systems, brakes, exhaust systems, fuel systems, Inspection stickers, tires, tune ups, starters, battery, alternators, headlights, brake lights, wiper blades and much much more.
We are also AAA approved auto repair facility.
Service while you wait, early drop-off and late pickup policies available.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rt. 5 Auto Service Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rt. 5 Auto Service Center include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Rt. 5 Auto Service Center
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 16, 1992 Business started: 01/01/1977 in RI Business started locally: 01/01/1977 Business incorporated 01/01/1977 in RI
Type of Entity

Corporation

Business Management
Mr. Ken Beaumier, President
Contact Information
Principal: Mr. Ken Beaumier, President
Number of Employees

4

Business Category

AUTOMOBILE INSPECTION STATIONS AUTO REPAIR - STEERING & SUSPENSION AUTO REPAIR - MAINTENANCE ALTERNATORS & GENERATORS - AUTO REPAIR WINDSHIELD WIPERS TIRE DEALERS STEERING SYSTEMS & EQUIPMENT SHOCKS & STRUTS MUFFLERS & EXHAUST SYSTEMS-ENGINE CLUTCHES BRAKE SERVICE AUTOMOBILE WHEEL ALIGNMENT, FRAME & AXLE SERVICING AUTOMOBILE WHEEL ALIGNMENT & AXLE SERVICING AUTOMOBILE TUNE UPS AUTOMOBILE OIL & LUBE SERVICES AUTOMOBILE DIAGNOSTIC SERVICE AUTOMOBILE AIR CONDITIONING EQUIPMENT ALTERNATORS & GENERATORS-AUTOMOTIVE All Other Automotive Repair and Maintenance (NAICS: 811198)

Products & Services

Rt. 5 Auto Service Center sells the following brand(s): Autolite, Bosch , Bridgestone, Castrol, Chevron, Continental , Cooper, Dunlop, Firestone , Goodyear , Interstate Battery, Michelin, Monroe, NGK, Walker, Wix Filters, Wynn's

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Visa
MasterCard
Discover
American Express
Alternate Business Names
Route 5 Auto Repairs, Inc. Rt. 5 Auto Repairs, Inc. Rt. 5 Auto Sales and Service Inc.
Industry Tips
Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Finding a Reliable Automobile Repair Shop - 5 Tips - Video

Customer Review Rating plus BBB Rating Summary

Rt. 5 Auto Service Center has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.