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BBB Business Review

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BBB Accredited Business since

Paiva's Auto Detailing, Inc.

Phone: (401) 451-3611 Fax: (401) 734-5868 View Additional Phone Numbers 18 Lauderdale Boulevard, Warwick, RI 02886 http://paivasautodetailing.net



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Description

Paiva's Auto Detailing, Inc. specializes in offering a variety full service detailing packages. Services include removal of exterior scuffs and scratches and interior detailing for domestic and foreign cars and trucks. Pick-up and delivery available in the local area. Open 8AM-5PM Monday to Saturday.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Paiva's Auto Detailing, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Paiva's Auto Detailing, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

16 Customer Reviews on Paiva's Auto Detailing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 16
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 16

Additional Information

BBB file opened: February 24, 2012 Business started: 01/01/2003 in RI Business started locally: 01/01/2003 Business incorporated 12/28/2006 in RI
Type of Entity

Corporation

Business Management
Mrs. Diane M Paiva, Vice President Mr. William Paiva, President
Contact Information
Principal: Mrs. Diane M Paiva, Vice President
Number of Employees

5

Business Category

AUTOMOBILE DETAILING TRUCK WASHING & CLEANING CAR WASHING & POLISHING All Other Automotive Repair and Maintenance (NAICS: 811198)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 5:00 PM
Method(s) of Payment
American Express
Cash
Check
Discover Card
MasterCard
Visa
Industry Tips
Automobile Repair and Services

Customer Review Rating plus BBB Rating Summary

Paiva's Auto Detailing, Inc. has received 5 out of 5 stars based on 16 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.