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            Business ProfileThe Car Guys Cape Cod

            Used Car Dealers
            BBB accredited business

            Additional business information

            See all additional business information

            Contact Information

            551 Yarmouth Road

            Hyannis, MA 02601-2044

            Get Directions
            Visit Website
            Email this Business
            (508) 775-1800

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 3:00 PM
            By Appt. Only

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            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/13/2013

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            The Car Guys specializes in used auto sales. The business services include but are not limited to sales of used cars, "car finder" assistance, financing and more. 

            Business Details

            Location of This Business
            551 Yarmouth Road, Hyannis, MA 02601-2044
            Email this Business
            BBB File Opened:
            12/3/2013
            Years in Business:
            11
            Business Started:
            7/30/2012
            Business Incorporated:
            9/4/2013
            Accredited Since:
            12/13/2013
            Type of Entity:
            Corporation
            Number of Employees:
            5
            Alternate Business Name
            • The Car Guys
            • The Car Guys Inc
            Hours of Operation

            Primary

            M:
            9:00 AM - 6:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            9:00 AM - 3:00 PM
            Su:
            By Appt. Only
            Business Management
            • Mr. Ryan DeVincent, Co-Owner
            Contact Information

            Principal

            • Mr. Ryan DeVincent, Co-Owner

            Customer Contact

            • Mr. Ryan DeVincent, Co-Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/26/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I bought a car from this dealership on the 10th of this month today is now the 23rd. He told me initially that he was waiting on the **** When I looked into that I found out that the *** has a two day turnaround for businesses. When I asked him again why my car was taking so long to get registered he said he doesnt know whats going on at the **** When I checked the *** website I saw that my plates were issued on the sixth. He told me he would bring my car to me at 5:32 towns away from me. Then he called me and told me he wasnt gonna be able to make it down there and he would gladly bring me my car tomorrow I told him I would be happy to meet him back up at the dealership and pick up my car. That was 3 1/2 hours ago . He told me that the gentleman were doing a safety check on my car at his other garage and he had to run to CVS real quick. While he has been gone I have driven to the other garage and my car is sitting there the garage is locked up tight nobodys there doing anything . Hes been gone now for 45 minutes with a quick run to CVS. He has my plates in his car and I cant do anything. I feel very helpless and I dont know what to do.
            Read More

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            James D

            01/15/2022

            **** and his family were all so helpful the mechanics there are great too. They always spend there time to help. I bought my used truck there a year ago. They helped me with anything I needed done and went above and beyond. I still stay in contact to this day plan to upgrade a few things on my truck and trust them the most for advice and support. 100% Trustable and 100% Reliable Truck Dealers + Truck mechanics. Genuine and down to earth. A Great Family run business! 10 out of 10 Stars!!! Looking for a reliable truck? You've found it shop here! You guys are the best! Highly Recommend you!Many Thanks -*****
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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