Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Stamas Auto & Truck Center, Inc.

Phone: (401) 946-9594 Fax: (401) 533-9961 1045 Cranston St, Cranston, RI 02920 http://www.stamasauto.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Stamas Auto & Truck Center, Inc. is an automobile dealer that specializes in the sales and service of new and used cars.  The company can also supply customers with trucks as well.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Stamas Auto & Truck Center, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Stamas Auto & Truck Center, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

16 Customer Reviews on Stamas Auto & Truck Center, Inc.
Customer Experience Total Customer Reviews
Positive Experience 12
Neutral Experience 1
Negative Experience 3
Total Customer Reviews 16

Additional Information

BBB file opened: September 20, 2000 Business started: 11/01/1994 in RI Business started locally: 11/01/1994 Business incorporated 11/01/1994 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Department of Business Regulation
1511 Pontiac Avenue, Cranston RI 02920
http://www.dbr.state.ri.us/divisions/commlicensing
Phone Number: 401-462-9500
Fax Number: 401-462-9532
RacingAthleticsInquiry@dbr.ri.gov

Type of Entity

Corporation

Business Management
Mr. Leon Stamas, President
Contact Information
Principal: Mr. Leon Stamas, President
Number of Employees

12

Business Category

AUTOMOBILE DEALERS-USED CARS-WHOLESALE AUTOMOBILE REPAIRING & SERVICE TRUCK DEALERS TRUCK DEALERS-USED AUTOMOBILE DEALERS-USED CARS Automobile and Other Motor Vehicle Merchant Wholesalers (NAICS: 423110)

Products & Services

Stamas Auto & Truck Center, Inc. offers the following product(s): Pre-owned vehicles

Hours of Operation
M: 8:30 AM - 7:00 PM
T: 8:30 AM - 7:00 PM
W: 8:30 AM - 7:00 PM
Th: 8:30 AM - 7:00 PM
F: 8:30 AM - 7:00 PM
S: 8:30 AM - 5:00 PM
Su: 12:00 PM - 4:00 PM
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a New Car Buying a Used Car Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Stamas Auto & Truck Center, Inc. has received 4.87 out of 5 stars based on 16 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.