BBB Accredited Business since
Phone: (781) 322-6600 Fax: (781) 322-8712 672 Broadway, Malden, MA 02148
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Richards' Motorcars is a full-service family owned/operated Certified Preowned Luxury Automobile dealership located 10 miles North of Boston Massachusetts, and specializes in the sales and service of preowned automobiles including Audi, Lexus, BMW, Mercedes-Benz, Porsche, Volvo, Infiniti, Jaguar, Acura, LandRover, Volkswagen and other used import and domestic makes and models. Company provides Preowned certification process in which each report is signed and presented prior to delivery. The dealership also provides full vehicle repair, collision, parts and maintenance services. Financing available.
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A BBB Accredited Business since
BBB has determined that Richard's Motorcars meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Richard's Motorcars include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
Type of Entity
Business ManagementMr. Richard Mugherini Jr., President & Owner
Number of Employees
AUTOMOBILE DEALERS-USED CARS TRANSMISSIONS-AUTOMOBILE MUFFLERS & EXHAUST SYSTEMS-ENGINE GLASS-AUTOMOBILE BRAKE SERVICE AUTOMOBILE WHEEL ALIGNMENT, FRAME & AXLE SERVICING AUTOMOBILE REPAIRING & SERVICE-SPRINGS & SUSPENSIONS AUTOMOBILE PARTS & SUPPLIES-NEW AUTOMOBILE WHEEL ALIGNMENT & AXLE SERVICING AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE UNDERCOATING & RUST PROOFING AUTOMOBILE TUNE UPS AUTOMOBILE REPAIRING-EXOTIC & EUROPEAN CARS AUTOMOBILE REPAIRING COLLISION AUTOMOBILE OIL & LUBE SERVICES AUTOMOBILE DIAGNOSTIC SERVICE Used Car Dealers (NAICS: 441120)
Products & Services
Richard's Motorcars sells the following brand(s): Acura, Audi, BMW, Cadillac, Infiniti, Jaguar, Land Rover, Lexus, Mercedes Benz, Volkswagen, Volvo
Richard's Motorcars offers the following product(s): Luxury automobiles
Hours of Operation
|M||:||9:00 AM - 8:00 PM|
|T||:||9:00 AM - 8:00 PM|
|W||:||9:00 AM - 8:00 PM|
|Th||:||9:00 AM - 8:00 PM|
|F||:||9:00 AM - 8:00 PM|
|S||:||9:00 AM - 5:00 PM|
|Su||:||10:00 AM - 4:00 PM|
Method(s) of PaymentCash
Service AreaRichard's Motorcars provides their services in MAINE, MASSACHUSETTS, NEW HAMPSHIRE, RHODE ISLAND, VERMONT.
Alternate Business NamesRichard's Motorcars, Inc.
Industry TipsAutomatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a Used Car Finding a Reliable New Car - 5 Tips - Video Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview