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BBB Accredited Business since

Bespoke Auto

Phone: (781) 828-1700 Fax: (781) 848-2866 View Additional Phone Numbers 160 Turnpike Street, Canton, MA 02021 http://bespokeauto.com



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Description

Bespoke Auto sells pre-owned cars. In addition, they offer auto repair services at their Canton location.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bespoke Auto meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bespoke Auto include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bespoke Auto
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 11, 2010 Business started: 03/01/2009 in MA
Type of Entity

Partnership

Business Management
Miro Ivanov, Co-owner Evo Yankov, Owner
Contact Information
Principal: Miro Ivanov, Co-owner
Principal: Evo Yankov, Owner
Number of Employees

2

Business Category

AUTOMOBILE DEALERS-USED CARS AUTO SERVICES - OIL & LUBE AUTO REPAIRING-FOREIGN AUTO REPAIR - TUNE-UP AUTO REPAIR - SUSPENSION AUTO REPAIR - STEERING & SUSPENSION AUTO REPAIR - SHOCKS AUTO REPAIR - POWER STEERING AUTO REPAIR - MAINTENANCE AUTO LUBE & OIL - MOBILE AUTO DEALERS - ONLINE Used Car Dealers (NAICS: 441120)

Products & Services

Bespoke Auto sells the following brand(s): Audi, BMW, Mazda, Mercedes-Benz, Nissan, Saab, Toyota, Volkswagen, Volvo

Bespoke Auto offers the following product(s): Used autos

Hours of Operation
M: 10:00 AM - 6:00 PM
T: 10:00 AM - 6:00 PM
W: 10:00 AM - 6:00 PM
Th: 10:00 AM - 6:00 PM
F: 10:00 AM - 6:00 PM
S: 10:00 AM - 6:00 PM
Su: 10:00 AM - 6:00 PM
Method(s) of Payment
Visa
Master Card
Check
Cash
Financing available.
Service Area
Bespoke Auto provides their services in ALLSTON, BOSTON, BOSTON CLG, BOSTON COLLEGE, BRIGHTON, CAMBRIDGE, CHARLESTOWN, CHESTNUT HILL, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, EAST BOSTON, GROVE HALL, HYDE PARK, JAMAICA PLAIN, MATTAPAN, MISSION HILL, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, SOUTH BOSTON, UPHAMS CORNER & WEST ROXBURY, MA.
Industry Tips
Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a Used Car Finding a Reliable Automobile Repair Shop - 5 Tips - Video Finding a Reliable New Car - 5 Tips - Video Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.