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BBB Business Review

This Business is not BBB accredited

A Notch Above Automobile Company

Additional Locations

Phone: (802) 222-5533 Fax: (802) 222-5455 490 Lower Pln, Bradford, VT 05033 http://www.notchaboveauto.com/

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Description

A Notch Above Automobile Company sells used cars of all models, foreign and domestic. They have a 100 vehicle inventory of cars, trucks, SUVs, motorcycles, ATVs, campers and RVs. They also offer repair and service to all types of vehicles. In addition to engine and transmission repair, they offer oil and lube work, windshield replacement, and are an inspection station. 24-hour AAA towing and roadside assistance is also provided. The company was established and incorporated in Maine in 2001. The company employs eight people. Mr. Drew Perry, Mr. Troy Perry, and Mr. Robert McCullen are Co-Owners of the company. All questions or problems may be directed to the attention of Mr. Drew Perry.

BBB Accreditation

On 4/23/2012 the business's accreditation from BBB was revoked.

The revocation was due to violation of BBB Accreditation Standards:

6A. Promptly respond to all complaints forwarded by BBB by:

  1. Resolving the complaint directly with the complainant and notifying BBB, or
  2. Providing BBB with a response that BBB determines:
    • is professional,
    • addresses all of the issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A Notch Above Automobile Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

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Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

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Additional Information

top
BBB file opened: September 10, 2004 Business started: 01/01/2001 in ME
Type of Entity

Partnership

Business Management
Mr. Drew Perry, Co-Owner
Contact Information
Principal: Mr. Drew Perry, Co-Owner
Number of Employees

8

Business Category

AUTOMOBILE DEALERS-USED CARS WINDOWS-REPLACEMENT TOWING-AUTOMOTIVE AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE OIL & LUBE SERVICES AUTOMOBILE INSPECTION STATIONS

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