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Description

Rowe Ford Hyundai.  We welcome your business and we look forward to serving you.Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At Rowe Ford Hyundai, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or pre-owned, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Mustang, Ranger, Explorer and Escape. Wherever you live in the Portland area, or if you're driving from Saco, Yarmouth or Brunswick, we’re ready to serve you.

Commitment to customer care at Rowe Ford Hyundai doesn't stop with your vehicle purchase. Our Westbrook Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rowe Ford Sales meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rowe Ford Sales include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Rowe Ford Sales
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 05, 2002 Business started: 08/06/1970 in ME Business incorporated 08/06/1970 in ME
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Maine Attorney General
6 State House Station, Augusta ME 04333
http://www.maine.gov/ag/
Phone Number: 207-626-8800/TTY 207-626-8865
consumer.mediation@maine.gov
The number is AGR4812.

Type of Entity

Corporation

Business Management
Mr. Wallace E Camp Jr., President Ms. Jennie Hunnewell, Office Manager Mr. Don Larette, Assistant General Manager
Contact Information
Principal: Mr. Wallace E Camp Jr., President
Customer Contact: Mr. Don Larette, Assistant General Manager
Number of Employees

120

Business Category

AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE BODY REPAIRING & PAINTING TRUCK REPAIRING & SERVICE TRUCK DEALERS AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE LEASING AUTOMOBILE DEALERS-USED CARS New Car Dealers (NAICS: 441110)

Products & Services

Rowe Ford Sales sells the following brand(s): Ford, Hyundai, Kia, Lincoln, Mazda, Volkswagen

Rowe Ford Sales offers the following product(s): New and Used vehicles

Method(s) of Payment
Check
Cash
Debit
Visa
MasterCard
Discover
Service Area
Rowe Ford Sales provides their services in MAINE.
Alternate Business Names
Quick Lane Tire & Auto Center - Auburn Quick Lane Tire & Auto Center - Westbrook Rowe Auburn Rowe Westbrook
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a New Car Buying a Used Car Finding a Reliable New Car - 5 Tips - Video Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Rowe Ford Sales has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.