BBB Business Review

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This business is not BBB accredited.

Rolls-Royce Motor Cars of New England

Phone: (508) 401-2700 View Additional Phone Numbers 531 Boston Post Road, Route 20, Wayland, MA 01778 http://www.herbchambersrollsroyceofnewengland.com View Additional Web Addresses


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Description

Rolls-Royce Motorcars of New England, Bentley Boston, and Lamborghini Boston is open seven days a week. The company specializes in the sales, service and parts of new and used Rolls-Royce, Bentley and Lamborghini Automobiles.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rolls-Royce Motor Cars of New England include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rolls-Royce Motor Cars of New England
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 09, 2007 Business started: 01/01/2007 in MA Business incorporated 01/18/2007 in MA
Type of Entity

Corporation

Business Management
Mr. Brad Craig, Executive Manager Mr. Richard Geremia, General Manager
Contact Information
Customer Contact: Mr. Richard Geremia, General Manager
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Number of Employees

10

Business Category

AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE REPAIRING & SERVICE EQUIPMENT & SUPPLIES AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE DEALERS-ANTIQUE & CLASSIC AUTOMOBILE DEALERS-IMPORTED CARS AUTOMOBILE DEALERS-USED CARS AUTOMOBILE BODY REPAIRING & PAINTING New Car Dealers (NAICS: 441110)

Products & Services

Rolls-Royce Motor Cars of New England sells the following brand(s): Rolls-Royce Motorcars

Rolls-Royce Motor Cars of New England offers the following product(s): Automobiles New and Used, Service

Alternate Business Names
Herb Chambers Rolls-Royce
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.