BBB Business Review
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BBB Accredited Business since
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Prime Motor Group sells new and certified pre-owned automobiles. Prime Motor Group also services all vehicles and sells parts.
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A BBB Accredited Business since
BBB has determined that Prime Motor Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Prime Motor Group include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 37 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Reviews are not used in the calculation of the BBB Rating.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||37|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||14|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Matthew McGovern, Vice President
Related BusinessesColonial Cadillac, Inc. Saturn of Quincy
Number of Employees
AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE DEALERS-USED CARS New Car Dealers (NAICS: 441110)
Products & Services
Prime Motor Group sells the following brand(s): Acura, Audi, Buick, GMC, Honda, Infiniti, Kia, Mercedes, Porsche, Scion, Toyota, Volkswagen
Alternate Business NamesAudi Westwood Hyannis Toyota Kia of Cape Cod Mercedes-Benz of Westwood Orleans Toyota Porsche of Westwood Prime Acura Prime Buick/GMC Prime Collision Center Prime Ford Prime Honda Prime Hyundai South Prime Infiniti Prime Pre-Owned Center Prime Toyota-Boston
Industry TipsBuying a New Car Buying a Used Car Finding a Reliable New Car - 5 Tips - Video Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview