BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Lannan Chevrolet Inc.

Phone: (781) 935-2000 Fax: (781) 932-8585 View Additional Phone Numbers 40 Winn Street, Woburn, MA 01801 http://www.lannanchevy.net


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Lannan Chevrolet, Inc./Lannan Chevrolet of Lowell/ Lannan Mazda of Lowell, is an authorized dealer that specializes in new and used Chevrolet and Mazda vehicles.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lannan Chevrolet Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Lannan Chevrolet Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: August 01, 1970 Business started: 01/01/1954 in MA Business incorporated 01/01/1954 in MA
Type of Entity

Corporation

Business Management
Mr. Peter Lannan, President
Contact Information
Principal: Mr. Peter Lannan, President
Number of Employees

60

Business Category

AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE PARTS & SUPPLIES-NEW AUTOMOBILE DEALERS-USED CARS New Car Dealers (NAICS: 441110)

Hours of Operation
M: 8:30 AM - 8:00 PM
T: 8:30 AM - 8:00 PM
W: 8:30 AM - 8:00 PM
Th: 8:30 AM - 8:00 PM
F: 8:30 AM - 6:00 PM
S: 9:00 AM - 5:00 PM
Su: 12:00 PM - 4:00 PM
Service Area
Lannan Chevrolet Inc. provides their services in AMESBURY, BEVERLY, BOXFORD, BRADFORD, BYFIELD, CENTERVILLE, DANVERS, EAST LYNN, ESSEX, GEORGETOWN, GLOUCESTER, HAVERHILL, IPSWICH, LAWRENCE, LYNN, LYNNFIELD, MARBLEHEAD, METHUEN, NAHANT, NEWBURY, NEWBURYPORT, PEABODY, PRIDES CROSSING, PRIDES CRSSNG, ROCKPORT, ROWLEY, SALEM, SALISBURY, SALISBURY BCH, SALISBURY BEACH, SAUGUS, SWAMPSCOTT, TOPSFIELD, WARD HILL & WEST LYNN, MA.
Alternate Business Names
Lannan Chevrolet of Lowell Lannan Mazda
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a New Car Buying a Used Car Finding a Reliable New Car - 5 Tips - Video Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Lannan Chevrolet Inc. has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.