This business is not BBB accredited.
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Colonial Nissan of Medford specializes in sales of both New & Used Cars and also offers repairing , service ans sells automobile parts.
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On 4/2/2015 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Colonial Nissan of Medford, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Colonial Nissan of Medford, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Joe Gerbino, General Manager Mr. Scott Mulcahy, General Sales Manager
Number of Employees
AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE PURCHASING CONSULTANTS AUTOMOBILE PARTS & SUPPLIES-NEW AUTOMOBILE OIL & LUBE SERVICES AUTOMOBILE LEASING AUTOMOBILE DEALERS-USED CARS New Car Dealers (NAICS: 441110)
Products & Services
Colonial Nissan of Medford, Inc. sells the following brand(s): Nissan, Nissan
Hours of Operation
|M||:||9:00 AM - 8:00 PM|
|T||:||9:00 AM - 8:00 PM|
|W||:||9:00 AM - 8:00 PM|
|Th||:||9:00 AM - 8:00 PM|
|F||:||9:00 AM - 6:00 PM|
|S||:||9:00 AM - 5:00 PM|
|Su||:||12:00 PM - 4:00 PM|
Method(s) of PaymentMaster Card
Service AreaColonial Nissan of Medford, Inc. provides their services in ALLSTON, BARNSTABLE, BOSTON, BOSTON CLG, BOSTON COLLEGE, BOURNE, BREWSTER, BRIGHTON, BUZZARDS BAY, CAMBRIDGE, CHARLESTOWN, CHATHAM, CHESTNUT HILL, DENNIS, DENNIS PORT, DENNISPORT, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, E HARWICH, EAST BOSTON, EAST HARWICH, EASTHAM, FALMOUTH, GROVE HALL, HARWICH, HYDE PARK, JAMAICA PLAIN, MASHPEE, MATTAPAN, MISSION HILL, ORLEANS, PROVINCETOWN, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, SANDWICH, SOUTH BOSTON, TRURO, UPHAMS CORNER, WELLFLEET, WEST ROXBURY, WOODS HOLE & YARMOUTH PORT, MA.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview