BBB Business Review
BBB Accredited Business since
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Lannan Chevrolet of Lowell specializes in the Service, Sales, and Repair of new and used automobiles. The business services include an Express Lube department, substitute transportation availability, and much more.
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A BBB Accredited Business since
BBB has determined that Chevrolet of Lowell, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Chevrolet of Lowell, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Stephen Lannan, President Mr. Steve Alesse, General Manager Mr. Joe Baker, General Sales Manager
Number of Employees
AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE BODY REPAIRING & PAINTING AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE DETAILING AUTOMOBILE REPAIRING & SERVICE EQUIPMENT & SUPPLIES AUTOMOBILE REPAIRING & SERVICE-SPRINGS & SUSPENSIONS AUTOMOBILE REPAIRING COLLISION AUTOMOBILE DEALERS-USED CARS New Car Dealers (NAICS: 441110)
Products & Services
Chevrolet of Lowell, Inc. sells the following brand(s): General Motors
Chevrolet of Lowell, Inc. offers the following product(s): New and Pre-Owned Vehicles
Method(s) of PaymentCash
Refund and Exchange PolicyThe business states they honor all General Motors warranties.
Service AreaChevrolet of Lowell, Inc. provides their services in MASSACHUSETTS.
Industry TipsAutomatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a New Car Buying a Used Car Finding a Reliable New Car - 5 Tips - Video Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview