BBB Accredited Business since
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Berlin City Auto Group has been servicing and selling new and used vehicles all around New England for over 30 years. Berlin City Auto Group services and sells Honda, Toyota, Nissan, Kia, Ford, Chrysler, Jeep, Dodge, Lincoln and Lexus. No questions return policy, price guarantee, and door to door delivery are Berlin City Auto Group's brand attributes.
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A BBB Accredited Business since
BBB has determined that Berlin City Auto Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Berlin City Auto Group include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 12 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Number of Employees
AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE PARTS & SUPPLIES-NEW AUTOMOBILE DEALERS-USED CARS Automobile and Other Motor Vehicle Merchant Wholesalers (NAICS: 423110)
Products & Services
Berlin City Auto Group sells the following brand(s): Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Jeep, KIA, Lexus, Lincoln, Mercury, Nissan, Pontiac, Scion, Toyota
Method(s) of Payment
Service AreaBerlin City Auto Group provides their services in MAINE, NEW HAMPSHIRE, VERMONT.
Industry TipsAutomatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a New Car Buying a Used Car Finding a Reliable New Car - 5 Tips - Video Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview