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BBB Business Review

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BBB Accredited Business since

Ashley Ford Sales, Inc.

Phone: (508) 996-5611 Fax: (508) 979-4229 395 Mount Pleasant St, New Bedford, MA 02746 View Additional Email Addresses http://ashleyfordsales.com/



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Ashley Ford Sales, Inc. specializes in automobile sales.  The business services include but are not limited to new auto sales, pre-owned auto sales, finance, service, parts, accessories, and collision center. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ashley Ford Sales, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ashley Ford Sales, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Ashley Ford Sales, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: June 02, 1983 Business started: 09/04/1973 in MA Business incorporated 09/04/1973 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Standards
One Ashburton Place, Boston MA 02108
http://www.mass.gov/ocabr/government/oca-agencies/dos-lp/
Phone Number: (617) 727-3480
Fax Number: 617-727-5705
standards.mail@state.ma.us
The number is RS00001684.

Type of Entity

Corporation

Business Management
Mr. Robert C. Bancroft, President Ms. Linda Ferreira, Marketing Director Ms. Dorothy Mello, Office Manager
Contact Information
Principal: Mr. Robert C. Bancroft, President
Customer Contact: Ms. Linda Ferreira, Marketing Director
Customer Contact: Ms. Dorothy Mello, Office Manager
Number of Employees

27

Business Category

AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE LEASING AUTOMOBILE ACCESSORIES AUTOMOBILE REPAIRING COLLISION AUTO REPAIR - MAINTENANCE AUTOMOBILE PARTS & SUPPLIES-NEW AUTOMOBILE PARTS & SUPPLIES-USED & REBUILT AUTOMOBILE BODY REPAIRING & PAINTING AUTOMOBILE OIL & LUBE SERVICES AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE DEALERS-USED CARS Automobile and Other Motor Vehicle Merchant Wholesalers (NAICS: 423110)

Products & Services

Ashley Ford Sales, Inc. sells the following brand(s): Ford cars, Ford Crossovers, Ford SUV's, Ford trucks, Non-Ford pre-owned vehicles

Ashley Ford Sales, Inc. offers the following product(s): Genuine Ford Lincoln & Mercury parts

Hours of Operation
M: 9:00 AM - 7:00 PM
T: 9:00 AM - 7:00 PM
W: 9:00 AM - 7:00 PM
Th: 9:00 AM - 7:00 PM
F: 9:00 AM - 6:00 PM
S: 9:00 AM - 5:00 PM
Su: Closed
Service, Parts & Body Shop Hours: Monday - Friday, 8am-5pm; Saturday, 9am-1pm
Method(s) of Payment
Cash
Check
Visa
MasterCard
Discover
American Express
Service Area
Ashley Ford Sales, Inc. provides their services in ACUSHNET, DARTMOUTH, FAIRHAVEN, LAKEVILLE, MATTAPOISETT, MIDDLEBORO, MIDDLEBOROUGH, N DARTMOUTH, NEW BEDFORD, NORTH DARTMOUTH, WAREHAM, WESTPORT, WESTPORT POINT & WESTPORT PT, MA.
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a New Car Buying a Used Car Finding a Reliable Automobile Repair Shop - 5 Tips - Video Finding a Reliable New Car - 5 Tips - Video Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Ashley Ford Sales, Inc. has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.