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            Business ProfileSullivan Brothers Nissan

            Auto Body Repair and Painting
            BBB accredited business

            Additional business information

            See all additional business information

            Contact Information

            1 Cranberry Road

            Kingston, MA 02364-2269

            Get Directions
            Visit Website
            (781) 585-7500

            Business hours

            9:00 AM - 8:30 PM
            Business Hours
            9:00 AM - 8:30 PM
            9:00 AM - 8:30 PM
            9:00 AM - 8:30 PM
            9:00 AM - 8:30 PM
            9:00 AM - 6:00 PM
            9:00 AM - 5:00 PM
            11:00 AM - 5:00 PM

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            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/30/1994

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Due to the COVID-19 Sullivan Brothers Nissan Service Department is open for your convenience.  The sales department is open by appointment only, so please call to schedule with the business.  Sullivan Brothers Nissan specializes in the sale of new and used automobiles.

            Products & Services

            Pre-owned vehicles, New vehicles

            Business Details

            Location of This Business
            1 Cranberry Road, Kingston, MA 02364-2269
            BBB File Opened:
            8/30/1994
            Years in Business:
            38
            Business Started:
            1/1/1986
            Business Incorporated:
            1/1/1989
            Accredited Since:
            8/30/1994
            Type of Entity:
            Corporation
            Number of Employees:
            50
            Alternate Business Name
            • Sullivan Bros. Nissan, Inc.
            • Sullivan Brothers Nissan Lincoln Mercury
            Related Businesses
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:30 PM
            T:
            9:00 AM - 8:30 PM
            W:
            9:00 AM - 8:30 PM
            Th:
            9:00 AM - 8:30 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            9:00 AM - 5:00 PM
            Su:
            11:00 AM - 5:00 PM
            Business Management
            • Mr. Quinlan J. Sullivan, President
            Contact Information

            Principal

            • Mr. Quinlan J. Sullivan, President
            Additional Contact Information

            Fax Numbers

            • (781) 585-7406
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/04/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            May of this 2023 I went to Sullivan Brother because of an engine light. I paid for a diagnostic inspection. I was told the vehicle wasn't safe to drive and that I had to leave it with them for repair. They came up with all of these random things to fix the car, but never did any of the repairs they claimed. Original parts still in the vehicle. After many days borrowing vehicles to get to work I had to force them to let me pick it up. They kept making up new issues, the final straw was when they claimed that I needed a new spark plug and that it would be better for me to just buy a new vehicle from them. In the end I was basically ransomed to pay for my cat over the phone without inspection of actual repairs, and the receipt was left on the car seat. They didn't do any work. They told me abs light was on for air sensor, took it somewhere else and they replaced the break pads and the issue was fixed.
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brian K

            06/21/2023

            Sullivan **** Nissan is the worst! Unfortunately I had to click 1 star, otherwise it would be 0 stars. This shady dealership leased my mother a "brand new" Nissan Altima. On the contract they put 440 miles, but they scammed her and gave her a car with approximately ***** miles on it. typical scumbags. Now she will be way over on her miles since it is a lease. Stay away from this place!

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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